Pracuj.plprivate medical care
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Newell Poland Services Sp. z o.o.
- plac Andersa 7, Stare Miasto, PoznańPoznań, Greater Poland
- offer expired 18 days ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
- remote recruitment
Newell Poland Services Sp. z o.o.
plac Andersa 7
Stare Miasto
Poznań
Your responsibilities
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis.
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot.
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Hungarian- and English -speaking markets.
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Our requirements
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system.
Minimum qualifications:
• Fluent Hungarian and English (spoken & written)
• Outgoing with excellent communication skills (verbal & written)
• Empathy and openness for working with clients
• Good command of MS Word and Outlook
Preferred qualifications:
• Excellent organizational skills
• Knowledge of SalesForce and SAP will be a plus
What we offer
Working hours from Monday to Friday, 9.00 – 17.00
Private medical healthcare
Life insurance
Pension plan PPE (3,5%)
Friendly atmosphere and multinational environment (more than 30 nationalities in our Poznan office)
Modern office in a city center (there is a bus station and train station nearby) / bicycle parking
Multisport card or cinema vouchers
Discounts on selected stationary of our brands
Polish/German/English language class
SalesForce and/or SAP training
Additional projects for those hungry for knowledge and development
Well-equipped kitchen with tasty coffee and tea or – if you like – you can eat lunch in nearby cafes
Benefits
life insurance
corporate library
no dress code
leisure zone
extra social benefits
charity initiatives
Newell Poland Services Sp. z o.o.
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate®, Sharpie®, Dymo®, EXPO®, Parker®, Elmer’s®, Coleman®, Marmot®, Oster®, Sunbeam®, FoodSaver®, Mr. Coffee®, Graco®, Baby Jogger®, NUK®, Calphalon®, Rubbermaid®, Contigo®, First Alert®, and Yankee Candle®. For hundreds of millions of consumers, Newell Brands makes life better every day, where they live, learn, work and play.