SSC Finance Operations Manager / Head Of Finance

Grafton Recruitment, founded in 1982, is a leading provider of recruitment solutions with more than 30 years' experience. Grafton Recruitment is one of Europe's largest independent firms, placing experienced professionals, mid &top management in all industry sectors, functions and public services.With 30 offices in Europe and about 650 employees we cover the following countries: Czech Republic | Hungary | Ireland | Lithuania | Poland | Romania | Slovakia | Turkey.Our high quality of service is proved by ISO certificate.

For our Client, new SSC in Poznań we are searching for Head of Finance.

Scope of duties:

• Overall responsibility for managing Finance & Accounting departments: AP, AR, Cash Collection & Credit Management, GL. Being responsible to manage up to 170 FTE’s with ca. 10 direct reports
• Leading and providing guidance to Team Leads in leading their teams
• Constant involvement and responsibility for optimization and improvement of provided service
• Ensuring achievement of performance targets and develop & execute the team strategy as jointly defined with the respective stakeholders
• Developing Key Performance Indicators and Service Level Agreements within SSC and support them to increase the performance
• Support business development activities and SSC growth
• Ensuring control and compliance requirements of processes
• Ensuring the team is properly cross-trained and the operating model creates flexible modes of responding to surges in demand, projects and strategic initiatives
• Drives high employee engagement and empowerment
• Represent a positive example for all employees within the service organization and foster problem/ conflict resolution, coaching and training for employee development