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SSC - Senior Specialist for Contracts with German

Fujitsu Technology Solutions Sp. z o.o.

  • Łódź, Łódź
  • offer expired 14 days ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • home office work, hybrid work
  • Immediate employment
  • remote recruitment

Fujitsu Technology Solutions Sp. z o.o.

Składowa 35



Your responsibilities

  • Management of database with Warranty Contracts signed with Fujitsu customers

  • Management of warranty database for received calls related to hardware malfunctions

  • Management of warranty database for invoices related to regular maintenance of hardware

  • Booking of invoices and deferral of costs for periods in the future

  • MEC activities

  • Responsible for ensuring proper Contract Maintenance activities according to SLA

  • Based on a signed contractual document maintenance of stock data or related conditions in respective applications

  • Closing of the contracts in the system on the basis of contract end or contract cancellation

  • Commercial and technical analysis of maintenance data and call reporting for internal and external use in Germany

  • Management of database (Date of start of operation, changes, removals, dismounting) for contractual/non-contractual items and customer data

  • Maintenance of personnel and technical organization

  • Ensure the correct mappings of maintenance services in the context of rental agreements, projects and managed maintenance contracts

  • Booking of costs related to maintenance contract or project (contractual)

  • Creation of an appropriate invoice to the customer (installation, activities without contract or not covered by contract)

  • Review and follow up on unpaid invoices and creation of credit notes when necessary

  • Assist with the completion of SSC audit files

  • Perform other duties as agreed with Contract Maintenance Team Lead

  • Achieve performance objectives agreed with Contract Maintenance Team Lead

Our requirements

  • Typically 3-4 years working experience in the area of is accounting an advantage

  • Working knowledge of SAP financials is an advantage

  • Good working knowledge of MS Excel

  • Good customer service skills

  • Fluent command of English (oral and written skills)

  • Business German (oral and written skills) at least B2 level

  • Experience working in a shared services center, within a complex, large-volume environment is an advantage


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • no dress code

  • parking space for employees

  • extra social benefits

  • holiday funds

  • employee referral program

  • one shorter working day

Fujitsu Technology Solutions Sp. z o.o.

Fujitsu offices in Poland are located in Warsaw, Łódź and Katowice. In Warsaw we perform sales and client support services. The Global Delivery Center Poland, located in Łódź and Katowice, employs specialists within business areas: Service Desk, Service Management, DX Services, Application & Multi-Cloud Services, Workforce & Workplace Services, Enterprise Cyber Security Services, Business Process Services oraz Program & Project Services.

In Łódź, Fujitsu also employs professionals for Fujitsu Business Services, in the following areas: Finance (P2P, O2C, General Ledger, Project and Contract Accounting, Treasury, Master Data, Bid Finance Team and Product Pricing Office), Supply Chain (Order Management & Procurement), Internal Audit, Assurance as well as HR Service Delivery.

At Fujitsu we firmly believe that technology enables people's happiness and wellbeing. As it plays a more important role than ever before, we must put people at the center of everything that we do. We believe a human-centric approach is the only way to deliver on the promise of the digital.

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