private medical care
SService Desk Agent with English
Fujitsu Technology Solutions Sp. z o.o.
- offer expired a month ago
- contract of employment
- specialist (Mid / Regular), junior specialist (Junior)
- home office work, hybrid work
- remote recruitment
processing reports of technical problems as 1st Line Telephone Customer Service,
diagnosing the problems and trying to solve them,
forwarding requests to other departments if no other solution is possible,
ensuring the quality of communication,
registering and analyzing reports,
suggesting improvements and optimizations.
fluency in English (at least B2).
high-level communication skills,
familiarity with computer hardware construction,
knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package,
Educational background as an information technology technician.
What we offer
initial trainings preparing to work,
laptop and if necessary – office inventory (chair, lumbar support pillow etc.),
introduce a friend program.
sharing the costs of professional training & courses
remote work opportunities
corporate products and services at discounted prices
retirement pension plan
coffee / tea
parking space for employees
extra social benefits
employee referral program