Supplier & Finance Care Specialist with German

Merck Business Solution Europe

  • dolnośląskie

  • ogłoszenie wygasło rok temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)
  • rekrutacja zdalna

A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Supplier & Finance Care Specialist with German

Dimensions:

Global Support Center overall is handling approximately 20,000 queries a month and operating in different legal entities and several ERP such as Oracle, Ariba, and SAP.

Your role:

You will manage the internal and external requestors by ensuring timely and accurate resolution of queries through standardized processed. That will include processing of 3rd party vendor and customer (German and English Market) queries in accordance with Service Level Agreements.
You will be communicating in an effective and efficient manner using the different mediums: Telephone, Ticketing Tool, Email, Chat is crucial in this role.
 
As Supplier & Finance Care Specialist with German you will provide accurate and timely response to queries received for Accounts Payable, Accounts Receivable & Purchase Order request, investigate root causes for critical issues and provide corrective and preventive actions. You will also exercise due diligence in reviewing and resolving queries in a timely manner. We will also expect you to find opportunities for process improvements in assigned and related tasks.

Who you are

  • Fluency in German as well as English languages is required
  • Preferably 3-5-year work experience in Finance operations (Accounts Payable, Purchase To Pay, Vendor Management areas)
  • Experience working in a shared service center preferred
  • Ability to respond to inquiries in a polite and helpful manner
  • Ability to take ownership and initiative until the transaction is successful and accurately processed
  • Experience in SAP is a must, in Oracle, Ariba & Concur is preferred
  • Experience user of ticketing tool (Service Now) will be a plus

What we offer:  

With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!
 
We are committed to promoting a diverse and inclusive workforce. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are committed to promoting a diverse and inclusive workforce. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Ogłoszenie archiwalne