sharing the costs of sports activities
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Oferta pracy
Support Engineer with Czech&Slovak – Specialista ds. Wpsarcia technicznego
Stefanini PolandAbout the company
- Opole, Opole
- offer expired a year ago
- contract of employment
- full-time
- specialist (Mid / Regular), junior specialist (Junior)
- home office work
- remote recruitment
Your responsibilities
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Our requirements
- Fluent Czech&Slovak
- Strong command of English
- Eager to learn new technologies
- Attention to details
- Must be a problem solver
- Positive, can do attitude and ability to work in a team
- Strong communication skills
- Ability to cope with stress and workload
- High school/college/university diploma from a technical area or equivalent experience - nice to have
- 0-2 years' experience in a similar position will be an asset (but is not required!)
- Technical skills - nice to have: Windows OS, Microsoft Office Suite, Internet browsers, communication protocols, computer hardware, Active Directory, etc.
What we offer
- Full time job, stability of employment and ability to work 100% from home
- Competitive salary package with very attractive language bonus
- Intensive training
- Clearly defined ITIL-based career paths, with transparent criteria
- Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more)
- Premium private medical healthcare, which includes dental care and insurance policy for international travel
- And up to 4 extra days of paid holidays per year!
Benefits
- private medical care
- remote work opportunities
- flexible working time
- dental care
- sharing the costs of tickets to the movies, theater
- employee referral program
- extra leave
Stefanini Poland
Stefanini od ponad trzech dekad dostarcza usługi IT klientom na całym świecie. Wspieramy zarówno średnie jak i duże korporacje w kwestiach konsultingu, wdrożeń systemów ERP, rozwoju i utrzymania aplikacji oraz specjalistycznych usług związanych z doraźnym reagowaniem na potrzeby kadrowe w kluczowych obszarach. Stefanini to też ludzie - ponad 22 tysiące osób pracujących w różnych regionach, na całym świecie, świadczących profesjonalne usługi dla naszych klientów na najwyższym poziomie.
Więcej informacji o nas znajdziesz na naszym profilu na Facebooku: https://www.facebook.com/stefaninipoland/
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Support Engineer with Czech&Slovak – Specialista ds. Wpsarcia technicznego, Wrocławska 152B, Opole