Takeda SCE Sp. z o.o.

Support Solution Specialist with French

Takeda SCE Sp. z o.o.O firmie

Takeda SCE Sp. z o.o.

Sterlinga Business Center

Łódź

Takeda is a patient-focused, innovation-driven global pharmaceutical company that builds on a distinguished 238-year history, aspiring to bring better health and a brighter future for people worldwide. Our network spans over 80 countries and regions worldwide and Takeda’s pharmaceutical products are marketed in over 100 countries worldwide.
Takeda Business Solutions (TBS) is a newly formed function within Takeda with the objective of enabling Takeda’s business strategy, delivering simplification and cost reduction, improving service and providing a transformation engine for continuous improvement for Takeda. ‘Building and Delivering Simplified and Innovative Solutions’ is our overarching vision with a goal of ‘Patient Centricity’, helping focus us on delivering value for Takeda.
 
Support Solution Specialist
with French

As a Support Solution Specialist working in Global Procurement Operations department, you will:

  • Receive and process Procurement, Accounts Payable and Travel&Expenses support request from local countries through the ticketing system, phone, email
  • Support users with Service Now system and processes (e.g. Purchase order creation activity, AP and T&E operations, incident error troubleshooting)
  • Work closely with second line support (IT, Accounts Payable, Master Data, Contract team, Accounting and Reporting) to provide stakeholders with end-to-end solution
  • Provide pro-active feedback on how to improve the process and drive continues improvement projects
  • Support projects when required (e.g. roll outs, systems implementations)

Required qualifications:

  • Background in Procurement, Accounts Payable or Travel & Expenses area would be an asset
  • Bachelor’s degree required, business major desirable
  • English is a must
  • French is a must
  • Additional foreign language would be an asset (Spanish/Italian/French or other)
  • Experience in Customer Service
  • Ability to work in an international team-based environment remotely, intercultural skills
  • Self-motivated, organized, able to prioritize work
  • Good working knowledge of MS Office (especially MS Excel)
  • Ability to effectively organize and prioritize the workload
  • Stress resistance, discipline, dedication
  • Good communication & interpersonal skills
  • Ability to work in a team remotely
  • Customer orientation
  • Ability to work on non-standard hours

Desired:

  • Improvement-oriented mindset (focused on such techniques as Lean/Kaizen)
  • Interest/experience in external innovations and automation (ERP, WF, Robotics, AI)
  • General curious mindset
  • Building relationships and trust through challenging the status quo

What Takeda can offer you:

  • Fixed-term contract
  • We take care of you - group insurance, private healthcare and Christmas vouchers
  • We take care of your appetite - delicious meals in the canteen, meals delivery service, fresh fruits
  • We take care of your comfort - quiet, cozy office with creative corner and chillout zones, integration trips and events
  • We take care of your development - language courses and trainings, Takeda Running Team and corporate volunteering
Empowering Our People to Shine
 
 
By engaging in our recruitment process you confirm you are aware and you accept Takeda Privacy Notice to Job Applicants. Data Controler is Takeda SCE Sp. z o.o., Sterlinga 8 A, 91-425 Łódź. You have a right to access your personal data, demand their rectification, erasure, removal, restriction of processing, data portability, as well as to lodge a complaint with a supervisory authority. You may request access to your data or to realize any of the abovementioned rights any time, to the extent specified by law – please contact us as it is described in the Privacy Notice
Takeda is a patient-focused, innovation-driven global pharmaceutical company that builds on a distinguished 238-year history, aspiring to bring better health and a brighter future for people worldwide. Our network spans over 80 countries and regions worldwide and Takeda’s pharmaceutical products are marketed in over 100 countries worldwide.
Takeda Business Solutions (TBS) is a newly formed function within Takeda with the objective of enabling Takeda’s business strategy, delivering simplification and cost reduction, improving service and providing a transformation engine for continuous improvement for Takeda. ‘Building and Delivering Simplified and Innovative Solutions’ is our overarching vision with a goal of ‘Patient Centricity’, helping focus us on delivering value for Takeda.
 
Support Solution Specialist
with French

As a Support Solution Specialist working in Global Procurement Operations department, you will:

  • Receive and process Procurement, Accounts Payable and Travel&Expenses support request from local countries through the ticketing system, phone, email
  • Support users with Service Now system and processes (e.g. Purchase order creation activity, AP and T&E operations, incident error troubleshooting)
  • Work closely with second line support (IT, Accounts Payable, Master Data, Contract team, Accounting and Reporting) to provide stakeholders with end-to-end solution
  • Provide pro-active feedback on how to improve the process and drive continues improvement projects
  • Support projects when required (e.g. roll outs, systems implementations)

Required qualifications:

  • Background in Procurement, Accounts Payable or Travel & Expenses area would be an asset
  • Bachelor’s degree required, business major desirable
  • English is a must
  • French is a must
  • Additional foreign language would be an asset (Spanish/Italian/French or other)
  • Experience in Customer Service
  • Ability to work in an international team-based environment remotely, intercultural skills
  • Self-motivated, organized, able to prioritize work
  • Good working knowledge of MS Office (especially MS Excel)
  • Ability to effectively organize and prioritize the workload
  • Stress resistance, discipline, dedication
  • Good communication & interpersonal skills
  • Ability to work in a team remotely
  • Customer orientation
  • Ability to work on non-standard hours

Desired:

  • Improvement-oriented mindset (focused on such techniques as Lean/Kaizen)
  • Interest/experience in external innovations and automation (ERP, WF, Robotics, AI)
  • General curious mindset
  • Building relationships and trust through challenging the status quo

What Takeda can offer you:

  • Fixed-term contract
  • We take care of you - group insurance, private healthcare and Christmas vouchers
  • We take care of your appetite - delicious meals in the canteen, meals delivery service, fresh fruits
  • We take care of your comfort - quiet, cozy office with creative corner and chillout zones, integration trips and events
  • We take care of your development - language courses and trainings, Takeda Running Team and corporate volunteering
Empowering Our People to Shine
 
 
By engaging in our recruitment process you confirm you are aware and you accept Takeda Privacy Notice to Job Applicants. Data Controler is Takeda SCE Sp. z o.o., Sterlinga 8 A, 91-425 Łódź. You have a right to access your personal data, demand their rectification, erasure, removal, restriction of processing, data portability, as well as to lodge a complaint with a supervisory authority. You may request access to your data or to realize any of the abovementioned rights any time, to the extent specified by law – please contact us as it is described in the Privacy Notice

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