private medical care
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcySupport Specialist with French
Manpower
Wrocław
Wrocław, Lower Silesia- offer expired 2 months ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- home office work
Your responsibilities
Being the first point of contact for French-speaking customers
Proactively assist clients to ensure a positive experience, through inbound and outbound contacts
Field calls, emails, and chat message requests from customers who have questions, comments, or complaints about our products and services
Provide first contact resolution with a great experience
Assist customers in placing orders/returning orders
Provide information to customers regarding order status and product inquiries
Demonstrate the ability to effectively promote and verbally navigate fans through online and mobile self-service options
Employer requirements
Very good knowledge of French (min. B2/C1) and English (min. B2)
Excellent interpersonal skills
Experience in customer service will be an asset
Living/working in Poland
Computer literacy (including MS Office)
Availability to work shifts hours (Mon-Fri: 8 am to 4 pm or 12 pm to 8 pm)
What employer offers
Stable employment based on an employment contract with our Client (first contract for 3 months, next an indefinite period)
Possibility to work remotely in any place in Poland (after one-month training in Wrocław)
Opportunity to gain the first experience in the industry
International work environment
Annual salary hike depending on the performance
Benefits: cafeteria card, life insurance, private medical care, professional development courses, Christmas bonus, company social events
Benefits
life insurance
integration events
Manpower
Manpower to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej Ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!