Support Specialist with French


  • Wrocław

    Wrocław, Lower Silesia
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work

Your responsibilities

  • Being the first point of contact for French-speaking customers

  • Proactively assist clients to ensure a positive experience, through inbound and outbound contacts

  • Field calls, emails, and chat message requests from customers who have questions, comments, or complaints about our products and services

  • Provide first contact resolution with a great experience

  • Assist customers in placing orders/returning orders

  • Provide information to customers regarding order status and product inquiries

  • Demonstrate the ability to effectively promote and verbally navigate fans through online and mobile self-service options

Employer requirements

  • Very good knowledge of French (min. B2/C1) and English (min. B2)

  • Excellent interpersonal skills

  • Experience in customer service will be an asset

  • Living/working in Poland

  • Computer literacy (including MS Office)

  • Availability to work shifts hours (Mon-Fri: 8 am to 4 pm or 12 pm to 8 pm)

What employer offers

  • Stable employment based on an employment contract with our Client (first contract for 3 months, next an indefinite period)

  • Possibility to work remotely in any place in Poland (after one-month training in Wrocław)

  • Opportunity to gain the first experience in the industry

  • International work environment

  • Annual salary hike depending on the performance

  • Benefits: cafeteria card, life insurance, private medical care, professional development courses, Christmas bonus, company social events


  • private medical care

  • life insurance

  • integration events


Manpower to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej Ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!

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