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Support Specialists

Nomentia Sp. z o.oAbout the company

Nomentia Sp. z o.o

Tadeusza Kościuszki 71

Toruń

Your responsibilities

Our Customer Service Unit is now looking for two Support Specialists to join our great team. The position includes B2B customer service via email, ticketing system and phone. The work includes some shift work outside normal office hours. We help our customers with questions related to using our products and guide them in error situations. We work closely with our product development, platform and professional services teams.

Joining us in this role is a good move for you, if you already have some experience of working in a customer service, (long enough to know, that you really enjoy it) and you are interested in working in the fast-evolving world of international fintech. You will have colleagues in Poland and in Finland.

Our requirements

  • You have some experience/understanding about financial processes (f.ex. payments, bookkeeping, accounting)

  • You have experience in working with a ticketing system and you are happy working on the phone with customers

  • You are a team-player and able learn new things quickly

  • You are not afraid of taking a leap, or even failing – but you learn from mistakes you make

  • You are fluent in English, both written and spoken

  • German language skills are a huge advantage, also any Nordic language is a plus

  • You have a desire to go deeper into customer service and learn constantly more about the products you support

Optional

Also, it is a clear advantage, If you have any experience or knowledge in working with our products, like Cash Management (in the past known as OpusCapita Cash Management)

If you are a match, let us know right away!

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • sharing the costs of tourist services

  • sharing the costs of tickets to the movies, theater

  • christmas gifts

  • employee referral program

Nomentia Sp. z o.o

Nomentia is home to +120 professionals working to provide the world with the best cash management solutions. Currently our HQ is in Espoo, Finland, and we have offices globally in Stockholm, Tampere, Torun, and Chandigarh. We have been in business for over 30 years, so in Nomentia you find both the solid experience and stable growing business mixed with the latest technologies and our cutting-edge ambition to be the best in our industry. Over 2000 companies in Europe are using our products and solutions worldwide and we are known for being both reliable in our delivery and innovative in our approach.

www.nomentia.com

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