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System Services Representative



Francuska 4


IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
System Services RepresentativeNumer ref.: 133584

In the role of System Services Representative you will be accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the clients. You will be the primary technical interface to clients for the coordination of hardware support.

Your main duties will include:

– Problem solving within the hardware area
– Repair actions of hardware for IBM and Multi-Vendor Services
– Field Service Delivery
– Installation, maintenance and repair of IBM and multi-vendor systems and hardware components
– Creating new services opportunities

  • Technical oriented education.
  • Knowledge of disk storage servers, server, SAN, tape, network environment
  • English in speaking, writing, listening at least level B1
  • Good communications skills
  • Team player attitude
  • Experience within customer oriented role
  • Driving license
  • Capability to participate in 24/7 service delivery structure
Preferred Technical and Professional Expertise:
  • Knowledge of IBM, HP, Dell, Cisco, Lenovo etc equipment
  • Experience in service delivery within above products
Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It’s time to define your career.

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