Oferta pracy

System Support Engineer

Motorola SolutionsO firmie

Motorola Solutions

Ul.Czerwone Maki 82 30-392 Krakow

Kraków

Become the part of our mission and join our brigade as:
System Support EngineerNumer ref.: R12446

Job description:

Responsibilities/Expectations:    

  • ​To take ownership of customer issues and ensure accurate and timely ticket management, driving investigations and root cause analysis to meet or exceed customer expectations and contractual obligations. Proactively assist with the characterization of system level issues.
  • Must be analytical in thought process. Provide detailed analysis of system level issues. Participate/coordinate with the collection of all necessary box and system diagnostics information to quickly solve system level issues.
  • Must be able to liaise between the engineering departments and external and internal customer coherently in written and spoken English.
  • Participate in design reviews, feature and release content reviews providing a customer/user’s perspective on the software solutions developed. Work closely with development teams in Krakow on latest updates/changes to better analyze and isolate problems.

You're in the right
place if you meet
these requirements:

  • Hands-on experience with Linux systems administration (preferably Red Hat), Preferred background/education in operating knowledge of one or all of the following: MSWindows OS, Unix, RHEL/Linux
  • Good understanding of virtualization technologies (VMware)
  • Attention to detail
  • Good analytical skills
  • Ability to work efficiently in an international team
  • Excellent verbal and written communications skills in English

additional requirements

  • Bachelor degree in engineering, physics, or computer science
  • Knowledge of containerization technologies
  • Knowledge of TCP/IP, network protocols and services (dns, dhcp, ftp, ntp)
  • Network troubleshooting skills (Wireshark, tcpdump, nmap)
  • Good understanding of system security aspects
  • RHCSA and CCNA certificates
  • SQL and Postgres knowledge
  • Knowledge of Windows Server operating system

Also, to reward your hard work you’ll get:

  • Competitive salary package

  • Private medical & dental coverage

  • Employee Pension Plan

  • Life insurance

  • Employee Stock Purchase Plan

  • Flexible working hours

  • Strong collaborative culture

  • Comfortable work conditions (high-class offices, parking space)

  • Volleyball field and grill place next to the office

  • Access to wellness facilities and integration events as well as training and broad

  • Development opportunities

Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (tj. Dz. U. z 2014 r. poz. 1182, 1662).

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