System Support Specialist
Manpower CoRE
Warszawa, mazowieckie
- ogłoszenie wygasło 2 lata temu
- Specjalista (Mid / Regular)
System Support SpecialistNumer ref.: SSS/184/AKO
Your responsibilities would consist of:
- Supporting business and Procurement department activities in EMEA countries in tasks and issues related to procurement & financial systems - Ariba and PeopleSoft
- Providing professional support with requests/issues related to:
- - access groups / delegation requests
- - approval flow adjustments
- - basic system issues / login issues
- - creation / update / deactivation of catalogs
- - ERP errors
- Providing first level support for business and procurement in identifying, registering and categorizing incidents and service requests.
- Gathering information to enable incident resolution, promptly applying corrective actions and engaging other Resolver groups.
- Ensuring actions are completed within set SLAs
- Supporting administrative efforts across procurement functions through data gathering and analysis, auditing metrics, and enhancing program deliverables
- Creating and extracting reports from the systems
- Identifying opportunities for process improvements and proposing changes, maintaining up-to-date SOPs
We are looking for you!
If you have…
- Working experience with Ariba or IT support/helpdesk
- Strong interpersonal, troubleshooting, and critical thinking skills
- Confidence in usage of English in both oral and written communication
- Excellent organizational skills, ability to set priorities, attention to details and persistence when it comes to follow-ups
- Ability to apply existing rules to non-standard situations
- Ingrained accountability and ownership, good judgement and ability to reach sound conclusions
… you are welcomed in our team!
- Knowledge of other languages is an asset - preferably French, Italian, Hungarian, Turkish
- Knowledge of PeopleSoft is advantage but not required
We offer:
- Attractive benefits package (insurance, retirement plan, medical care and multisport)
- Stable work based on a contract of employment
- An opportunity to develop and gain experience
- Multinational environment with high standard of work in prestigious organization
- Flexible working time
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.
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