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  • o firmie

    Kraków, małopolskie 2017-09-20

    Job description: Leads and manages a team of 12 -16 Customer Service Professionals (CSPs) Delivers the daily Service Level Agreement (SLA) for own team and works with Work Force Management (WFM) to optimise CSP utilisation and service queues....

  • Gdańsk, pomorskie 2017-09-20

    JOB PURPOSE: Service Delivery Manager (SDM) has the responsibility to manage NATEK Operations of Technical Department in Gdansk. Committed to expansion and success of the business, Service Delivery Manager supervises local customers delivery and...

  • Warszawa, mazowieckie 2017-09-20

    Operations Manager Responsibilities: Escalate wide spread customer support issues and root cause to upper level management Coordinate and facilitate customer escalations, identify and report root cause Manage CSS scheduling Mentor CSS staff...

  • Poznań, wielkopolskie 2017-09-20

    ABOUT THE ROLE The role is to ensure proper computer and peripherals operation, procurement and preparation so that end users can accomplish business tasks as well as to solve content-related and IT problems emerging in daily work activities. It...

  • Kraków, małopolskie 2017-09-20

    The role holder will manage a team of Associate Implementation Managers responsible for structuring complex deals across the whole range of Global Trade & Receivables Finance's (GTRF) solutions. Key responsibilities include providing technical...

  • o firmie

    Kraków, małopolskie 2017-09-19

    Job Description: Lead and manage a team of 10 to 16 Customer Operations Specialists Provide leadership support and coaching to team including regular one to ones, Support team member development and actively manage succession planning Manage...

  • o firmie

    Warszawa, mazowieckie 2017-09-19

    Responsibilities: Management of HFS Regulatory Reporting team Preparation & review of regulatory reporting returns for clients, including AIFMD Annex IV, Form PF, OPERA, CPO-PQR returns Ensure agreed delivery service levels and regulatory filing...

  • Chcę otrzymywać podobne oferty pracy na e-mail!

    team leader in customer service operations

    Tak, chcę!

  • o firmie

    Kraków, małopolskie 2017-09-19

    To be successful in this role, you would be responsible for the following: Relationship Management: Forming key partnerships by cultivating strategic internal and external relationships at senior levels and providing resources and expertise to...

  • o firmie

    Łódź, łódzkie 2017-09-19

    Tasks: Establishing proper process of technology for new production line dealing with international environment; Emphasizing from the beginning the role of continuous improvement of production processes in order to increase efficiency, improve...

  • Kraków, małopolskie 2017-09-19

    About the role We are looking for Service Coordinators who will be responsible for the day-to-day management of customer orders according to the customer requirements and AMPLEXOR standards. These persons will work on customer service deliveries,...

  • o firmie

    Kraków, Zabierzów (pow. krakowski), małopolskie 2017-09-18

    OVERVIEW: HCL BSERV Healthcare is looking for the above position for its client, a large European based office supply company. The client provides office products and services JOB SUMMARY: This position is responsible for the management of the...

  • Warszawa, mazowieckie 2017-09-18

    This position is responsible for conducting requirements analysis related to our offered digital solution portfolio for all products (Land, Air, Ocean and Contract Logistics) and to elaborate respective solution designs and specifications...

  • o firmie

    Kraków, małopolskie 2017-09-18

    Job Description Scope of Responsibilities/Expectations: The Finance Support Lead has primary responsibility for financial accounting related to employee learning activities, and includes support for Third Party Requisitions, Billing, Invoicing,...

  • o firmie

    Kraków, Zabierzów (pow. krakowski), małopolskie 2017-09-18

    Each Service Manager has a number of allocated Service Desk projects where they work, with the track leads and SDMs in the delivery organization and other groups within the SBU to ensure that service meets expected levels of service and that...

  • o firmie

    Łódź, łódzkie 2017-09-18

    Purpose of Role: Technical Team Manager will be responsible for managing a team of RIM IT Engineers of specialties depending on the team stream: Server, Database, Virtualization, Messaging & Collaboration, Network, Applications Packaging,...

  • Warszawa, mazowieckie 2017-09-15

    F&B Manager responsibilities: Manage all Food & Beverage Outlet operations Maintain exceptional levels of customer service Ensure compliance of brand standards Recruit, manage, train and develop the F&B team Manage guest queries in a timely and...

  • Warszawa, mazowieckie 2017-09-15

    Description The Chief Technology Office (CTO) is a global IT organization responsible for delivering comprehensive set of infrastructure, software and processes across the Credit Suisse Group. We are seeking for an extraordinary support manager...

  • 3 lokalizacje 2017-09-15

    The person in this position will be responsible for managing the entire chain of planning, pre productopn and customer care. He will be a key member of local Management Team reporting directly into Operations Director in Poland. Client Details...

  • o firmie

    Kraków, małopolskie 2017-09-15

    Job description: Leads and manages a team of 12 -16 Customer Service Professionals (CSPs) Delivers the daily Service Level Agreement (SLA) for own team and works with Work Force Management (WFM) to optimise CSP utilisation and service queues....

  • o firmie
    3 lokalizacje 2017-09-14

    We count on your experience, knowledge, and leadership skills when you support our BPO Sales opportunities. You will support our BPO Sales and Solutioning Team as the responsible Technology Solution Architect in pre-sales/RFP processes involving...

  • o firmie
    3 lokalizacje 2017-09-14

    We count on your experience, knowledge, and leadership skills when you support our BPO Sales opportunities. You will support our BPO Sales and Solutioning Team as the responsible Technology Solution Architect in pre-sales/RFP processes involving...

  • 6 - 8 tys. zł brutto

    Cracow, małopolskie 2017-09-13

    Your future company: Our Client is a multinational corporation technology company with more than 71,000 employees worldwide. It is the largest company in the world which designs, manufactures and sells networking equipment. Our Client is...

  • o firmie

    Wrocław, dolnośląskie 2017-09-13

    Functional Area: Management Location: Wroclaw (Breslau), Poland Duration: unlimited Employment Type: Regular Full-Time ...

  • o firmie

    Poznań, wielkopolskie 2017-09-12

    ABOUT THE ROLE The Head of Store Operations leads stores that deliver the agreed sales targets and customer service standards within the store cost budgets and achieve the target profitability. In return for your sharing your knowledge and...

  • o firmie

    Łódź, łódzkie 2017-09-11

    Job Purpose EMEIA Internal Audit supports the top management in their managerial and supervisory functions and ensures that the internal controls of Fujitsu EMEIA are working effectively. The task spectrum comprises the analysis of business...

  • Gdańsk, pomorskie 2017-09-09

    The Speech and Language Data Services Poland Site Leader is accountable for creating a culture of continuous improvement, customer obsession, high performance and high quality throughput - leading to scaling of the Speech and Language Data...

  • Gdańsk, pomorskie 2017-09-08

    Your main tasks will include: Manage the operations floor on a day-to-day basis covering approximately 60 Data Associates, including several leads Coordinate with the site manager for space planning and IT support Manage relationship with...

  • o firmie

    Kraków, małopolskie 2017-09-04

    Tasks: Responsible for building and delivering General Master Data Service as advised. Reviews Operational Level Agreements (OLAs and SLAs) and corresponding service monitoring & controlling metrics to identify rightsizing opportunities; Executes...

  • o firmie

    Kraków, małopolskie 2017-09-04

    Tasks: Deliver “End to End” IS solutions/services within the assigned sub domain according to agreed schedule, cost and quality Owner of service catalogue for process area maintaining holistic view of how the service is supported by applications...

  • Warszawa, mazowieckie 2017-09-01

    We are looking for a talented Business Development Manager for Poland region with good Social Marketing skills ready for new challenges. We need a fast learner that can analyze data and come to actionable conclusions quickly – someone who can...

  • Gdańsk, pomorskie 2017-09-01

    Your main tasks will include: Managing processes and activities through the supervisors and ensuring resources are available to achieve expected service levels Collaborate with partners to build input operating plans for achievement of key...

  • Warszawa, mazowieckie 2017-08-29

    Responsibilities: Team management: supervision of BAU process, 121 meetings, tasks allocation, recruitment, training new employees Clarifying and resolving inconsistencies between data reflected by Citi and supplied by the client Ensure full and...

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