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Team Lead HR Ops East Europe



Powstańców Śląskich 9



Your responsibilities

  • Ensure your team provide a first-class administrative service to the business, and have the skills to deliver on agreed outcomes

  • Collect, analyze and prepare HR reporting data, regarding payroll, benefits, contracts etc.

  • Review operational HR procedures in your region & find improvement opportunities

  • Steer the team in meeting quality standards & operational excellence, ensuring they work at a high standard and meet deadlines

  • Liaise with local HR Business Partners to ensure a consistent approach and support on international projects

  • Monitor labor legislation and implement required changes to keep us compliant

  • Ensure all HR Operations processes meet regulatory/internal process requirements

Division of working time

HR Ops Team management


HR-related projects - local and international


Analysis and reporting

Our requirements

  • Experience as an HR Team Lead in an international environment, preferably managing remote teams

  • Excellent HR operations skills, and a wealth of experience in general HR matters, such as task management, procedures & policies

  • Proven experience using HR software systems, e.g. Workday

  • Able to identify & resolve potential problems and prevent them from developing

  • A proactive approach to problem-solving, and finding areas for improvement in process, services & ways of working

  • A highly-organized approach to your job – planning, delegating and multitasking with large volumes of daily service requests

  • Coaching team members to improve performance and develop their skills

  • Fluent English and Polish (written & spoken) and excellent communication skills

What we offer

  • Contract of employment and a competitive salary

  • A support, one-time payment package to assist you in working from home (hybrid work 3 days in the office, 2 days from home)

  • Private health care and sport cards

  • A varied and wide-reaching HR role with an international impact

  • The opportunity to work in a fast-growing, global e-commerce business

  • A friendly, dynamic workplace in Wrocław (when you’re in the office), with good transport links

  • Fantastic team and company events

  • Broad wellbeing programs, online curses and development programs

  • Budget for ordering lunches with Takeaway Pay

  • Most of all - supporting and professional team members and peers :)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • remote work opportunities

  • fruits

  • integration events

  • no dress code

  • coffee / tea

  • leisure zone

  • meal passes

  • employee referral program

  • charity initiatives

All about the role

Are you an HR admin expert who enjoys leading and developing a talented team? Have the skills to improve processes and performance in Poland, Bulgaria and Slovakia? Then keep reading…

As our HR Operations Team Lead for East Europe, you manage a talented team focused on HR operations across our offices in Poland, Bulgaria and Slovakia. This team handles a wide variety of work, so your multitasking and prioritization skills will be vital.

Your goal is to coordinate the team’s daily tasks, improve processes and develop the overall performance of HR operations across the three countries. Working closely with HR country managers, HRIS and payroll experts, you also help answer queries and proactively raise and solve issues.

Team management is a vital ingredient in this role. You’ll be involved in organizing individual meetings, development reviews and training. You’re need to be able to motivate and develop engagement across a remote team, and keep the HR Regional Manager updated on all relevant topics.


Here at Just Eat Takeaway.com, we deliver millions of delicious dishes across 23 countries every day. From breakfast in Bratislava to supper in Szczecin, our global customers enjoy the same great experience.

With colleagues working at our offices around the world, we need an efficient HR operation to ensure that every area of the business runs smoothly. That’s where you come in.

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