Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Team Lead, SSC/BPO

DSV ISS

  • offer expired over a month ago
  • contract of employment
  • full-time
  • team manager
  • full office work, hybrid work
  • remote recruitment

DSV ISS

Taśmowa 10

Mokotów

Warszawa

Your responsibilities

  • Providing leadership to the team on daily activities to achieve maximum operations efficiency

  • Direct supervision over the work of Process Leads / subordinate employees and their results

  • Communicate the company’s goals & objectives into manageable tasks for the team and ensure full understanding among them

  • Participating in projects roll outs, training & supporting SSC in new process improvements

  • Identifying Key Performance Indicators and Service Level Agreements within SSC and support them to increase performance

  • Ensuring control and compliance requirements of processes are met

Our requirements

  • 2 years of relevant experience, preferably background in Customer Service/Finance/Accounting

  • Higher education, preferred in finance / marketing area

  • Knowledge of English at least at level C1

  • Knowledge of MS Office (Word, Excel, Power Point)

  • Knowledge of SAP

  • Leadership authority and ability to effectively engage and motivate employees

  • Understanding employee’s development needs and active supporting of their realisation

  • Ability to effectively deliver business aims

  • Ability to promote innovation and mobilize employees in the process of change implementation

  • Excellent communication and interpersonal skills

Optional

  • Experience in financial reporting would be an asset

  • Knowledge of another foreign language at B2 level would be an asset

What we offer

  • Employment contract

  • Buddy

  • Comprehensive onboarding program

  • Internal training catalogue and e-learning platform

  • Culture of feedback

  • Internal transition program

  • Scandinavian work culture

  • Work-life Harmony

Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • corporate gym

  • christmas gifts

  • charity initiatives

  • modern & ergonomic eco-office

  • bike parking

  • canteen

Recruitment stages
1

CV Analysis

2

Telephone contact

3

1st Recruitment meeting

4

Tests (optional)

5

2nd Recruitment meeting (optional)

6

Feedback

Take a 360-degree Virtual Tour of the DSV ISS Office

  • https://social.dsv.com/2QS

DSV ISS

DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 90 other countries.

DSV consists of following divisions: DSV ISS | DSV Road | DSV Air&Sea | DSV Solutions | DSV Services.

DSV International Shared Services (DSV ISS) in Warsaw is in a phase of dynamic development. We employ more than 1200 fantastic people and this number is constantly increasing.

We provide global services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR & Administration, Back Office.

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