Oferta pracy

Team Leader / Brokerage Business Support Team



Aleje Jerozolimskie 98



Your responsibilities

  • All aspects of leading the team of 4-10 employees (workload management, quality checking, team’s engagement, coaching, talent development and annual appraisals process)

  • Describe, streamline and monitor processes and workflows

  • Identify areas for improvements and manage implementation of relevant approaches, tools or solutions

  • Ensure effective communication with all parts involved in the processes and workflows

Our requirements

  • University degree, preferably in Economics, Finance or Law faculty

  • Min. 7 years of desirably experience in total

  • Experience in leading the team with all aspects of people management

  • Good knowledge of respective regulations (GDPR, IDD)

  • Experience in managing processes and projects

  • Excellent communication and problem-solving skills

  • Very good command of Polish and English

  • Proficiency in MS Office and general computer literacy


  • Brokerage license and experience in broker’s role

  • Knowledge of the employee’s benefits and private healthcare industry

  • An experience in implementing IT solutions with any of following: Power Automate, Power Query or Power BI

What we offer

  • Competitive salary based on employment contract

  • Attractive benefits package (including private health care, sports card, life insurance, savings plan, lunch card, language courses)

  • Daily exposure to global / international clients

  • Development opportunities

  • Hybrid work

  • A-class office building facilities

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • flexible working time

  • pre-paid cards

What can you expect?

As a Team Leader in Brokerage Business Support Team, you will proactively manage a team engaged in a variety of tasks related to deliver required support for Mercer’s brokers. It includes workflow management, quality checking, team management, training and team development activities as well as constant process improvement thinking and proper tools implementing.


Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

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