Team Leader Export Operations

Motorola Solutions

Motorola Solutions

Green Office - budynek B


Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

The Supply Chain Center is part of a global network that provides world-class Demand & Supply Planning, Order Management, Order Scheduling, Delivery, Distribution & Repair Operations to all entities, being a Center of Excellence globally. Supply Chain Operations is responsible for maximizing the efficiency and productivity of the operations and plays a crucial role in supporting the sales process through proper forecasting, order scheduling & management, securing material availability, shipping, and delivery to our customers.
Team Leader Export OperationsNumer ref.: R19544

Job Description

Main responsibilities:

  • Lead export operations logistics team.
  • Ensure accurate preparation of all international export documentation, customs declarations and other supporting documentation.
  • Ensure that all regulatory requirements are met to ensure compliance for EU Trade & Customs.
  • Maintain and update HTS code listings along with ECCN’s.
  • Screen denied parties and products, monitor exports, and verify shipments are properly prepared in accordance with the export license to embargoed nations.
  • Maintain appropriate recordkeeping and due diligence in accordance with all governing regulatory requirements.
  • Conduct team meetings/briefings with tracking of monthly metrics and deliverables.
  • Communicate with supply chain managers, business operations, and customer service, all pertinent logistics issues that may impact business needs.
  • Monitor freight costs and report on freight reductions, recommend cost savings initiatives and measure performance using formal metrics.
  • Maintain positive relations and regular communication with regional managers and international support specialists.
  • Assist in strategic global logistics initiatives.

Client Customer Service:

  • Responsible for client interfacing via both phone and electronic correspondence such as email for compliance-related issues on import and export procedures.
  • Responsible for quoting of consignments.
  • Responsible for communication with the client on consignment status for all state changes of shipments including issues.
  • Responsible for checking against all known shippers, and denied parties list and obtaining all related documentation.
  • Responsible to adhere to escalation procedure if there is a deviation from SLA and/or Standard Operating Procedures
  • Follow all relevant Standard Operating Procedures, client protocols, and quality criteria in accordance with good manufacturing practices in all areas of responsibility.
  • Works within the team to provide quotes to the customer in accordance with 3rd party logistics providers, quoting process and according to the customer’s expectations
  • Responsible to ensure dangerous goods consignments are inspected and handled per IATA/ICAO instructions.
  • Responsible for monitoring the P & L of consignments.


  • Daily professional communication and positive working relationships with logistics providers.
  • Management of export/import orders & shipments - Road, Rail, LTL, FCL, LCL, FCL, Air.
  • Process shipping orders considering all necessary factors such as point of pickup, the port of origin, container size, temperature, point of destination, order cube/weight, cycle time.
  • Coordinate and manage transportation bookings (ocean/road/air) per company guidelines
  • Manage product and logistics suppliers to fulfill customer supply chain needs.
  • Process all inquiries in a timely and professional manner from customers, vendors, transportation companies, ocean carriers, air forwarders.
  • Requesting and reviewing import/export documentation including invoices, packing lists, managing certificates, while simultaneously ensuring compliance for export shipping and meeting deadlines. 
  • Effectively resolve problems by utilizing internal and external resources and by determining the best course of action


  • Responsible for preparation of customs declarations
  • Responsible for creation of consignments documentation including but not limited to: master air bill, house air bill, shipping manifest, labels, pickup alerts, bill of ladings, certificate of origins, dispatch letter, flight details, and enhanced security forms.
  • Responsible for creation of pre-alert documentation for consignments
  • Responsible for sending various documents that pertain to each shipment to appropriate parties and customers.
  • Responsible for creating and submitting reports on a deadline, based on shipment data, including, volume, metrics, and accounts.
  • Responsible to send the brokers all documents for import shipment and confirm receipt of documents.

Basic Requirements

  • Minimum of 5 years of experience in global logistics and import/export compliance.
  • Ability to work under pressure in fast decision makirequired enviroment.
  • Strong leadership qualities and people management experience and have previous experience of managing teams of at least 4 people.
  • Fluent English language skills.
  • Knowledgeable in trade compliance regulations.
  • Experienced with Export Control Classification Number (ECCN) and Harmonized Tariff Schedule (HTS).
  • Working knowledge of shipping systems and automated tools.
  • Freight forwarding, brokerage, foreign distribution, compliance skills.
  • Working knowledge of Word and Excel
  • Knowledge of the airline and ocean industry and routing
  • Courier / transportation experience

We offer:​

  • Competitive salary package
  • Strong team-oriented culture
  • Comfortable work conditions (high-class offices, parking space, volleyball field on site)
  • Private medical coverage
  • Life insurance
  • Access to wellness facilities and integration events

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