private medical care
Team Leader, IT 3rd Level Support
JYSK Sp z o.o.
- Meteorytowa 13, Osowa, GdańskGdańsk, Pomeranian
- offer expired over a month ago
- contract of employment
- senior specialist (Senior), expert
Technologies we use
We are continuing our global growth, and one of the primary tasks of the IT department is to support the continued expansion. We are going full speed ahead on the implementation of new solutions, enhancements to existing solutions and integration of new countries. To ensure that we will continue to be able to offer the best possible support for the entire organization we are looking for a talented and ambitious Team Leader for our IT 3rd Level Support team.
You can work from either our head office in Aarhus, Denmark, Gdańsk, Poland or Handewitt, Germany. You will be part of our IT Operations 3rd Line Support Team of four people located in the three abovementioned locations. The team is helping to support all 27 countries in JYSK, and has the overall responsibility to solve IT tasks not being solved by the 1st and 2nd line support. Work will consist of leading a team of four highly skilled IT professionals located in three countries. Furthermore, on a daily basis you’ll help supporting the team in solving IT tasks, identify larger issues and make sure the quality live up to the expected standards in JYSK. The team is part of the JYSK IT Operations and Security department, and ensuring good cooperation and communication with the several operations teams, is also a big part of the daily work.
Most of the hands-on work will take place in a Microsoft Environment. You can expect your daily work will involve working with Windows 10 & 11, Intune, MECM, M365, Active Directory, PowerShell and much more. JYSK has invested in and developed the entire IT landscape, continues to do so, and colleagues can expect an interesting and everchanging workplace, using the newest technologies, always supported by great colleagues.
You bring dedication and you…
see it as highest priority developing and supporting your team colleagues, on both a technical and personal level
are experienced within IT support and perhaps even have some leadership experience already
learn fast, like learning new technologies and approaching new problems
ensure that things work better when you leave than when you arrive
would rather automate than be stuck in routine work
are able to work with support tasks as well as participating in relevant projects
has a helpful mindset, and strive to help our colleagues – a “Customer first” approach
have great communication skills in English, both verbal and written
Besides a strong understanding of IT, your communicative skills are important, both for making sure the international team is streamlined and every team colleague are aboard and aligned.
What we offer
being able to set the direction and future for an already great performing IT team
an IT organization with a fix-once philosophy
training in relevant technologies
a company with a healthy focus on work/life balance
get to influence the IT landscape of one of the fastest expanding retailers
an informal work environment with committed professionals
benefits like health care insurance, staff canteen, exercise room etc.
remote work opportunities
corporate products and services at discounted prices
mobile phone available for private use
corporate car available for private use
computer available for private use
corporate credit card
no dress code
coffee / tea
parking space for employees
employee referral program