Team Leader Talent Development


  • Kraków

    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • This role is an integral part of the TD function and created to ensure we deliver operational excellence and quality deliver of both live interactive and self- paced learning. Talent development Team Leader will support the delivery of the TD functional goals Manage global L&D Administration to ensure the best end user experience is achieved through high level of service and processes. Leading global L&D Administration team to ensure operation delivery, compliance and increase L&D technology utilisation in the process of Team upskilling. Work as a technical expert, SME in Social Learning Platforms (Cornerstone) and virtual training delivery systems (AdobeConnect) and consultant for specific programmes of work that require learning technology as a key enabler for delivery. The role holder will work closely with the Regional TD partners and project leaders to ensure the smooth delivery of learning programmes, academies and interventions.

  • Manage and develop global L&D Administration team (including establishing & monitoring SLA, KPIs, goals)

  • Oversee global L&D administration (including global induction and training calendars) processes to ensure high level of service and to ensure continuous improvement

  • Work closely with Manager - L&D, Regional Talent Partners and Project Leads to increase L&D technology utilisation in the process of employees upskilling & improving employee experience in line with L&D tech strategy

  • Partner with Manager - L&D, Regional Talent Partners and Project Leads to clarify business requirements and align these where possible to standard solutions and processes

  • Drive global TD administration processes CI agenda

  • Work as a technical expert, SME in Social Learning Platforms and consultant for specific programmes of work that require learning technology as a key enabler for delivery

  • Manage the implementation of new technology/software in partnership with others to ensure consistent deployment and uptake throughout the business

  • Research and investigate best practice use of our learning technologies across external organisations and identify opportunities to incorporate learning's into AMS current and future use of the technology.

  • Upskilling business users on technology and LMS system

  • Manage proof of concept, pilots, testing and define expected benefits to us, through adoption of new technologies

Our requirements

  • Excellent communication and interpersonal skills. ​

  • Analytical with good problem solving and troubleshooting skills ​

  • Previous experience of managing people and developing teams. ​

  • Management of learning platforms (Internal platforms like Ignite, Workday, Talent link, Microsoft and Service now etc.)

  • Ability to achieve demanding targets.

  • Experienced in HR area including on boarding ​

  • Ability to build and maintain relationships with key internal stakeholders and external partners. ​

  • Fluency in English. ​

  • Strong working knowledge of all Microsoft packages such as Excel, Word, Outlook and PowerPoint

  • Experience of understanding and utilizing data to optimize outputs and performance of team

What we offer

Besides of full benefits package and the opportunity to work with an amazing Team? At AMS, you will work as part of a client solution in a role that integrates with our other practice areas to deliver remarkable results. You’ll be part of a team with global capabilities, setting a new direction as we creatively solve our clients’ most pressing talent-related challenges. You can innovate, be bold, and help us transform our client’s operations.


  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • dental care

  • coffee / tea

  • drinks

  • parking space for employees

  • leisure zone

  • extra social benefits

  • sharing the costs of tickets to the movies, theater

  • christmas gifts

  • employee referral program

  • charity initiatives

  • family picnics

  • extra leave


We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 4500+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we’re here to help you achieve it. 

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