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Customer Service Team Leader with English

BelianiAbout the company

Beliani

Księcia Bogusława X 48

Szczecin

Your responsibilities

  • Coordination of daily tasks of the team;

  • Support of the team in their tasks depending on needs;

  • Preparation and updating of the schedule;

  • Quality control of work;

  • Conducting trainings and coaching sessions for employees of the department;

  • Support the recruitment process.

Our requirements

  • Experience in managing people;

  • Great experience in Customer Service;

  • Strong communication and organization skills;

  • Problem solving and decision making ability;

  • Fluent English (spoken and written).

What we offer

  • Opportunity to develop a career in a dynamic company in an international environment;

  • A real impact on the development of the company and its internal processes;

  • Support in professional development and an attractive career path;

  • Flexible working hours between 8:00 a.m. and 6:00 p.m. from Monday to Friday - there are work

  • shifts on Saturday once every 1,5 months-we do not work on Sundays and evenings;

  • Sport packages and private medical care for you and your family;

  • Discounts on furniture purchases.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • coffee / tea

  • 26 days of vacation regardless of seniority

Beliani

Beliani is a successful online retailer with activities in 17 markets. We offer designer indoor and outdoor furniture for compelling prices over multiple distribution channels. We have our main operation office in Poland (Szczecin) with approximately over 600 friendly and highly talented coworkers. Beliani belongs to the fastest growing eCommerce players in Europe and is rapidly expanding. If you’re looking for rapid growth, constant learning and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

Customer service department is offering everyday contact with native British customers, creative tasks, and international co-workers.

Do you have experience in Customer Service? Would you like to take the next step in your career in this area? Are you passionate about working with people, motivating your team and improving your business processes?

We are looking forward to hearing from you!

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