Oferta pracy

Team Leader with German/French or Dutch - Account Management Services

Spring Professional Poland

  • Warszawa

    Warszawa, Masovian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • manager / supervisor
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Recruitment for

For the internal structures of our Client, a global leader in consulting industry we are looking for Account Management Services Team Leader who is willing to develop his/her career within diversified projects and programs.

Your responsibilities

  • Champion and lead the global, priority accounts for the designated region

  • Contribute and add value to complex engagement (expected to do chargeable work execution or review)

  • Perform review on an ongoing basis and take corrective steps where necessary or make incremental improvements

  • Develop working relationship with the Assurance team Senior or Assistant Manager to ensure effective integration between teams

  • Coordination, supervision, and development of a growing team of AMSs (Associates and Senior Associates)

  • To facilitate establishment of new work from project initiation to business-as-usual stage

  • Team development, including mentoring, counselling and team building

  • Responsible for quality control, review of the team’s work, and ensuring overall adherence to turnaround time

  • Ensuring all protocol-related documents are up-to-date and being followed by the respective teams. E.g. Portfolio allocation, VOC, etc.

  • Act as an owner of all process-related documents and ensure that they are up-to-date,

  • Facilitating knowledge sharing

  • Proactively escalate any major delays in service delivery and suggest effective and feasible solutions

  • Conduct monthly meetings with counselees and send minutes of the meetings to reporting managers of counselees

  • Relationship building with the engagement team

  • Manage attrition in the team

  • Drive quality culture and promote process improvements in the team

  • Assist in hiring, documentation, training and other related aspects

  • Contribute to the culture of the broader team

Employer requirements

  • 6-8 years of overall work experience with over 3 years of demonstrated experience in process management and project management

  • Good English language skills and proficiency in one of following languages: German, French, Dutch

  • Excellent communication, presentation, interpersonal and facilitation skills

  • Strong computer skills, viz. proficiency in Microsoft Word, PowerPoint, Excel, MS Outlook and Internet

  • Proactive, organized and self-sufficient with the ability to prioritize work and multitask

  • Analyse complex or unusual problems and deliver insightful and pragmatic solutions

  • Strong organizational and management skills with ability to delegate work effectively

  • Excellent people skills with the ability to promote teamwork and lead and motivate a group of 10-15 team members

  • Ability to effectively summarize and conclude work, applying appropriate documentation standards

  • Ability to pay attention to details and meet tight deadlines, ensuring that high-quality work is done consistently

What employer offers

  • Possibility to develop your career in global projects

  • Continuous learning opportunities

  • Competitive benefit package

Spring Professional Poland

A global recruitment leader, connecting management professionals with roles and opportunities across all industries.

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