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Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Tech Solutions Specialist with Dutch
COGNIZANT
- Lublańska 34, Prądnik Czerwony, KrakówKraków, Lesser Poland
- offer expired 3 months ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
COGNIZANT
Lublańska 34
Prądnik Czerwony
Kraków
Your responsibilities
Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
Perform and verify the implementation of web-based products with customers
Give guidance, support, and train customers on how to use the products - Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed
Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
Our requirements
Dutch language at least C1 level, very good English (language of the communication in the company)
Being able to “read and understand” Web programming languages (such as HTML) would be a plus,
Troubleshooting skills
Understanding CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar would-be a plus
Moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript would be a plus
Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process
Experience working in a B2B environment
Strong communication, customer service, relationship management and support skills
Online advertising or ad product experience
What we offer
Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
Pleasant and inspiring working atmosphere
Open-minded and multinational environment
Professional development and clear career path
Training & development opportunities
Employee referral program in place
Reduce, reuse, recycle facility for a better and happier Earth and all of Us
Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.
Benefits
private medical care
life insurance
COGNIZANT
Who we are
Cognizant is one of the world’s leading professional services companies, we help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently building relationships with market-leading companies around the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
What we value
Culture, atmosphere, and a company’s ambitions are also important factors when searching for a job at Cognizant, we help imagine, build, and implement technologies to keep our clients constantly aware and responsive. Visit our LinkedIn to know more about us : https://www.linkedin.com/company/cognizant/
How we behave
Every day, all around the world, our people engineer impactu2015with their clients, communities, colleagues and in their own lives. We respect everyone’s unique voice and background because we know that diversity helps us thrive, and we benefit from having everyone at the table.
With 300 K+ employees
Cognizant is designed to bring new levels of relevance to large, established organizations through the strategic application of the latest technologies—one of the few companies with the expertise and breadth of capabilities needed to do it. Join us and help us grow fast and contribute to our success!