sharing the costs of sports activities
Tech Support Engineer
Fudo Security Sp. z o.o.
- Aleje Jerozolimskie 178, Włochy, WarszawaWarszawa, Masovian
- offer expired over a month ago
- contract of employment, B2B contract
- specialist (Mid / Regular)
- home office work
- Immediate employment
- remote recruitment
Technologies we use
About the project
What does our Tech support do?
Our Technical Support Team provides high quality support within post-sale service for Fudo’s Clients, both – polish and international ones. Throughout constant back up - starting with participation in product implementation up till solving daily Clients’ difficulties – Technical Support Team efforts impact on Fudo’s growth.
Analysis and answering Clients’ queries and technical problems.
Keeping contact with Clients, at times – personal within business trips.
Cooperation with Development Team in identification and solving unusual issues.
Contribution to products implementations and environment integration.
Preparing software testing environment.
Skills in network issues and protocols (TCP/IP).
Experience in Linux and Windows operating systems.
Focus on work in tech support and willingness to learn.
Knowledge of databases (preferably PostgreSQL).
Positive attitude and mindset focused on improvements.
Inquisitiveness and focus on Client’s needs.
Level of English enabling to carry out tasks.
Insight into Unix systems.
Being familiar with IT security issues.
This is how we organize our work
This is how we work
- in house
What we offer
Possibility to work on unique product with international outreach.
Contribution to open source voluntary projects focused on technological development.
Currently - fully remote work & but also a possibility to work from the office, if you prefer.
Spacious and modern office with access to free drinks and snacks.
Office Wednesdays every two weeks with office lunch and time to meet personally.
Benefits - Medicover, Multisport Plus, life insurance (Uniqa), English classes during work hours, subsidies for glasses, birthday and occasional presents.
Business work tools (development standard laptop and others if needed).
Cooperation in the form of contract of employment or B2B and benefits.
private medical care
sharing the costs of foreign language classes
remote work opportunities
flexible working time
mobile phone available for private use
computer available for private use
no dress code
video games at work
coffee / tea
parking space for employees
Send us your CV
Meet with us
Decision and onboarding
Issue tracking toolZendesk
Shift workwork from 4 p.m. to midnight every few weeks
Working hoursflexible but in general 9:00 - 17:00
Fudo Security Sp. z o.o.
Fudo has been successfully working in the IT security industry creating tools for monitoring and privileged access management. We bring passionate people in our professional space and work together every day to deliver value and quality to our users. Passion, enthusiasm and result-orientation are part of our work culture.