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Technical Support Engineer

  • Katowice, śląskie pokaż mapę
  • Specjalista
  • 21.03.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    About Huawei

    • Our products and solutions have been deployed in over 140 countries, serving more than one third of the world’s population. 
    • Our business language is English: Unlike other players in the industry, we truly offer an English language dominated environment. This means: the opportunity to work in a multinational with people from multiple backgrounds- a deep enhancement for any resume.
    • We seek and reward talent. At Huawei, if you are driven and show results, you will see these efforts rewarded. We have a culture that rewards hard work and dedication. We don’t take people for granted.
    • 18 locations in Germany. 5 Research & Development Centers. 1600+ employees in Germany.  Yes, we are growing!
    • We operate globally!  We are the largest telecommunications equipment manufacturer in the world, and we are going for more every day.  Who wouldn’t want to have this on their resume?
    • We are friendly and we like it that way:  At Huawei, we have a nice working environment. Doors are open, and people collaborate with each other in a non-political manner. It’s fun coming to work!
    • We offer international real professional development opportunities. Anywhere you are, Huawei is there!
    • We are diverse, and we embrace it - We have more than 150 nationalities worldwide. Working at Huawei, not only will you grow as a professional, but you will enrich your life!

    For further information, please visit us now at http://www.huawei.com

    Technical Support Engineer
    Job location: Katowice, Poland

    Main Responsibilities:


    • Provide technical support service to our customers independently or jointly with the technical support team;
    • Provide value-added professional services support for customer;
    • Conduct project implementation and technical supervision of subcontractors or service partners;
    • Software upgrade/update implementation of Network devices and NMS;
    • Training workshop for customer and partner about product technology and service solution;
    • Provide pre-sales support for testing, bidding or workshops;
    • On call shift support;



    • University degree in telecommunications or electronics or equivalent education;
    • 3+ years working experience in related field;
    • Access Network Technology: IP Routing and Switching, DSLAM, GPON, Linux;
    • Any former experience with Huawei DSLAM, MSAN, NMS(U2000-B) is appreciated;
    • Good oral and written communication in English and German;
    • Good team work spirit and passion for access technologies;
    • Independent working and self-learning;

    Contact info:

    Please send your detailed Resume/CV (photo attached) in English via Apply Button indicating the position you apply for.