Oferta pracy

Technical analyst for IT end devices

ZF GroupAbout the company

  • Gliwice

    Gliwice, Silesian
  • Offer expired 16 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Structure and organize the "Performance Baseline Testing" in the client environment, develop and implement key performance indicators (KPI) for end devices services/clients

  • Work together with other teams on automation and integration of end device services, close cooperation with the verification & certification team for IT workplace devices

  • Manage processes and service/hardware providers in the area of DaaS (device as a service) for IT workplace devices

  • Steer global client problem analysis mainly based on predictive analytics data

  • Create documentation around policies, standards procedures and guidelines

Our requirements

  • At least 5 years of experience within client infrastructure, client solutions including 2nd level support (according to ITIL)

  • Degree in Information Technology or comparable

  • Professional handling of Microsoft OS and client management solutions, Linux knowledge is an advantage

  • Good English (to successfully communicate in an international work environment), German is an advantage

  • Very good collaboration skills (for working in international teams)

What we offer

  • Steering the global end device excelence processes

  • Exposure to modern IT technologies

  • Attractive career opportunities in an international environment

  • Private medical care, MyBenefit platform, discounts package on goods and services

  • Flexible working hours and very good working environment

  • Opportunity to work 100% remotely during the pandemic period (hybrid model of work afterwards – 60% remotely, 40% on-site)

  • Relocation package (only to IT Center Poland headquarters based in Czestochowa)

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time