sharing the costs of sports activities
Technical Client Support
CRIF Sp. z o.o.
- offer expired 19 days ago
- contract of employment, B2B contract
- specialist (Mid / Regular)
- home office work, hybrid work
- remote recruitment
Technologies we use
Second level support
Product and Solution Configuration
Work with other project stakeholders to understand customer needs and deliver products and/or services that meet client requirements and enhance client satisfaction.
Perform appropriate product configuration
Quality assurance before delivery to customer: Plan, define and execute test cases;
Implement customer-specific reports or dashboards
Identify and document issues and risks, offer realistic recommendations and alternatives that if approved achieve desired corporate and client results.
Work with developers to troubleshoot bugs, feature requests and coding requirements and limitations related to improving the company’s products.
Product monitoring to identify risks
2nd Level Support
Communicate with customers to troubleshoot issues and determine appropriate resolution.
Supports post-sales and post-delivery activities in complex problem resolutions
Reading/modifying Java scripts for finding/correcting errors.
Taking part of development process for change requests for current customers.
Degree in Economics, IT or Mathematics;
1-2 years total industry/position experience. Committed and talented candidates with no professional experience but sound knowledge of software development are however also interesting for us!
Microsoft SQL coding skills including the ability to read existing code (T-SQL)
Ideally: basic knowledge of Neo4J database or other similar graph database
Understand basic network connectivity, ideally including experience with VPNs FTP and SFTP.
Ideally: basic Know-How of SOAP/XML and/or REST/JSON interfaces
Basic knowledge of SQL reporting tools (Tableau, SSRS, Power BI) would be an asset
Working knowledge of common office software and tools, including Microsoft Office Suite.
English as pre-requisite condition for employment, at least B2 level in spoken/written
Basic knowledge of Java language (ability of scripts reading) would be an asset
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
coffee / tea
parking space for employees
CRIF Sp. z o.o.
CRIF Sp. z o.o. is the Polish company member of an innovative international group (“CRIF Group”) specialized in credit information systems, business information and credit management solutions. CRIF Group provides IT solutions, decisioning systems, outsourcing, banking software and consulting services; our clients are mainly finance and insurance companies, utilities companies and enterprises in general and we support them in each step of their relations with their customers.