sharing the costs of sports activities
Technical Customer (B2B) Support Specialist with Italian
Mettler-Toledo Sp. z o.o.
- Poleczki 21, Ursynów, WarszawaWarszawa, Masovian
- offer expired 4 months ago
- contract of employment
- specialist (Mid / Regular)
- hybrid work
- remote recruitment
- запрошуємо працівників з України
Providing 1st and 2nd level of technical support: trouble shooting, applications, documentation and product information (via telephone, email and through the SAP system),
Resolving product or service problems,
Ensuring and providing quality service to internal and external customers,
Support and prepare the administration in relation to warranty failures,
Continuous improvement of technical know-how, language skills and software understanding.
Proficiency in Italian and English language,
Very good communication skills and customer orientation,
Previous experience in customer service,
Tech savvy attitude and technical curiosity.
Knowledge of SAP,
What we offer
Stable employment conditions based on the contract of employment,
Home office (Hybrid: 2 days of working from the office, 3 days of home office per week),
Possibility to start work from 8.30 to 9.00 AM at the beginning with more flexibility in the future,
Medical care with a basic dental package,
Paid employee referral program,
Discounts for meals in the office,
An interesting and challenging career in a successful leading global organization.
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
corporate sports team
no dress code
video games at work
coffee / tea
parking space for employees
extra social benefits
employee referral program
Our Opening and Your Responsibilities
As a Back Office Technical Support Specialist you will be providing 1st and 2nd level technical support online dealers and end users in all technical aspects relating to weighing and electro-chemistry products.
You will investigate technical issues by checking, making simulations on available equipment and then decide if the device should be replaced, easily fixed by you or sent to service team.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
Mettler-Toledo Sp. z o.o.
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.