Oferta pracy

Technical Helpdesk Support with French and German

Billennium S.A.About the company

  • Bydgoszcz

    Bydgoszcz, Kuyavia-Pomerania
  • Offer expired 19 days ago
  • Remote recruitment
  • Remote work
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • This is an opportunity to further develop your professional competence and the possibility to pursue your future professional career in many different directions

  • Provide excellent customer support

  • Answering incoming customer calls and help clients with their issues

  • Follow-up and solving incidents

  • Responding to incoming emails

  • Ensuring that service quality levels, meet with the expectations of the company

Our requirements

  • Fluent knowledge of French and German and one of the following language (Spanish, Russian, Italian, Romanian, Portuguese)

  • Communicative level of English B2/C1

  • Analytical and problem solving skills

  • Strong interpersonal skills

  • Ability to work in the team

  • Ability to work under time pressure

  • Excellent customer service skills

What we offer

  • Full-time contract adjusted to your preferences,

  • Ability to work entirely remotely or in one of our cool offices around Poland,

  • International project environment,

  • Access to trainings and certificate courses,

  • Possibility to switch between projects,

  • Flexible work schedule and hours,

  • Access to private medical service, life insurance and Multisport card,

  • English classes,

  • Awesome company events and parties.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • integration events