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Technical Helpdesk Support with French and German

Billennium S.A.About the company

  • Łódź
    Łódź, Łódź
  • offer expired 3 years ago
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Your responsibilities

  • This is an opportunity to further develop your professional competence and the possibility to pursue your future professional career in many different directions
  • Provide excellent customer support
  • Answering incoming customer calls and help clients with their issues
  • Follow-up and solving incidents
  • Responding to incoming emails
  • Ensuring that service quality levels, meet with the expectations of the company

Our requirements

  • Fluent knowledge of French and German and one of the following language (Spanish, Russian, Italian, Romanian, Portuguese)
  • Communicative level of English B2/C1
  • Analytical and problem solving skills
  • Strong interpersonal skills
  • Ability to work in the team
  • Ability to work under time pressure
  • Excellent customer service skills

What we offer

  • Full-time contract adjusted to your preferences,
  • Ability to work entirely remotely or in one of our cool offices around Poland,
  • International project environment,
  • Access to trainings and certificate courses,
  • Possibility to switch between projects,
  • Flexible work schedule and hours,
  • Access to private medical service, life insurance and Multisport card,
  • English classes,
  • Awesome company events and parties.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • life insurance
  • integration events

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Technical Helpdesk Support with French and German, Łódź