Oferta pracy

Technical Integration Specialist

Citi Poland

  • Olsztyn

    Olsztyn, Warmian-Mazurian
  • valid for a day
    until: 20 Aug 2022
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • More than one vacancy
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Partnering with our Sales teams to help our clients understand our products and technical capabilities to make sure they get the most out of the technical solution they are looking to implement

  • Supporting our clients through their development process giving them access to applicable technical documentation and guidance as they progress through their client on-boarding journey with us

  • Configuring Citi’s applications in accordance with the technical solution that is being delivered and owning the engagement of internal and 3rd party teams as required to get the setup completed on time and to specification

  • Supporting our clients through their DEV / SIT / UAT / QC testing utilizing our dedicated Customer Test Environment to give ‘real-life’ validation and provide clients with confidence that the solution we have configured is working as expected

  • Coordinating the change management process to deploy a client’s configuration and setup into our live environment and support our clients through initial production verification testing (PVT)

  • Partnering with a Project Manager who will be responsible for providing the overall governance for the client engagement (we just do the ‘techie’ bits)

Our requirements

  • Great communicator – must be comfortable speaking with people of varying levels of seniority and technical knowledge both internally and externally (we are a client facing team after all!)

  • Technical acumen – you don’t need to be from a technology background (most of us in the team aren’t) but you need to be able to be comfortable diving into technical discussions, understanding technical documentation, solving technical problems

  • Ability to handle a mixed workload – you will be working with several clients on several projects in parallel. You need to be able to manage your time effectively and efficiently to make sure all your clients get the attention they need to keep them moving forwards

  • Empowered – you act as the single technical point of contact to face off to the client and need to represent our clients interests internally. You need to be comfortable in pushing our internal partners across technology, operations, and product in getting the right results to deliver an exceptional client experience

  • Bonus points if you have any of these skills / experiences: System integration – getting systems speaking to each other, XML – a familiarity with the message format, API / webservices – building or designing interfaces, Payments (e.g. SEPA / SWIFT / Instant Payment Schemes, etc.)

  • Types of jobs you may have done previously that make you a good candidate (but not limited to): Business Analyst, Professional Services, Technical Customer Support, Technical Consultant, Technology Project Manager, Payments Specialist

What we offer

  • Live Well, Stay Healthy – Citi provide programs and services for your physical and mental well-being, including private healthcare.

  • Paid Parental Leave – We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families.

  • Save Well, For Now and Your Future – We empower our employees to manage their financial well-being and help them plan for the future with our pension scheme.

  • Keep Learning – Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge.

  • Be Well, Take Time Off – We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • Support Your Community – We offer our employees resources and tools to volunteer in the communicates in which they live and work.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • corporate sports team

  • retirement pension plan

  • preferential loans

  • video games at work

  • coffee / tea

  • leisure zone

  • extra social benefits

  • employee referral program

  • charity initiatives

The World's Most Global Bank

Citi is the leading global bank with a history spanning more than 200 years and which serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of world-class financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management.

Citi Solutions Centre Poland

Citi Solutions Centre Poland, acting under Citibank Europe plc has locations in both Warsaw (HQ) and Olsztyn. We opened in 2005 with just 57 employees; today we are a diverse team of over 5000 serving 96 countries from all continents. We work across the full spectrum of Citi business areas, including Anti-Money Laundering, Markets & Securities Services, Private Bank Operations, Technology, Treasury and Trade Solutions, Internal Audit, and more.

Citi Warsaw

Our employees took the lead on choosing equipment for our relaxation spaces, as well as the names of conference rooms in our HQ. That is why we hold meetings in "Winterfell", "Narnia", "Rohan" or "Gotham City". In a special area called the Sky Office, colleagues can not only relax, eat lunch and play table tennis, but also use the area for training, social dialogue, and business forums. You'll also find amenities such as parking facilities and bike racks at all our sites, and a medical centre in our HQ in Warsaw.