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Technical Program ManagerEU External Fulfillment supports EU operations and retail in identifying the best ways to fulfil products that Amazon FCs (Fulfilment Centre) cannot currently handle, mainly by drop shipping or renting services of logistic providers. External Fulfillment works to prioritize potential solutions and coordinates the integration with the third parties and manages the daily operations.
Amazon's EU External Fulfillment team is seeking a technical integration professional to kick off, integrate and maintain technical solutions with key External partners. A key job function will be guiding new external partners through implementation of Amazon's Messaging interface specifications, providing technical guidance, reviewing implementation progress, resolving technical issues, and driving all stakeholders toward launch.
In this role, your key responsibilities include:
· Work with Internal & External Stakeholders to understand/explain the technical/functional specifications to integrate new partners.
-Support On-going Technical issues and escalate to the proper internal and external teams.
· Work with both the Internal Software and Operations teams to launch projects and provide ongoing technical support as appropriate. Track/drive the technical aspects with the Project/ Program Managers in EU.
· Dealing with ambiguity to discover the true requirements underlying new feature requests; recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines.
· Work within and outside Amazon to encourage a fast and smooth adoption of the available services for External Fulfillment; be the primary conduit for gathering requirements for enhancements; develop demos, sample and technical collateral as required.