remote work opportunities
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Oferta pracy
Technical Sales Manager (German & English speaking)
telXira GmbHAbout the company
- Lesser PolandLesser Poland
- offer expired 3 years ago
- contract for specific work, contract of mandate, B2B contract
- full-time
- team manager
- home office work
- remote recruitment
Your responsibilities
- Work primarily with German-speaking (Swiss) DACH regional clients. Please only apply if you speak fluent German (you will be interviewed in German)
- Your primary responsibility is to ensure that our customers receive an outstanding customer experience. You will work with customers throughout the customer’s lifecycle to ensure the customer receives maximum value from our solution. You will work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and objectives
- Own and manage a portfolio of strategic/enterprise customers and execute on key objectives across the entire portfolio
- Develop strategic relationships with customers to deliver maximum value for the customer and telXira. Ensure customers take full advantage of all features and services resulting in strong customer health and retention
- Understand the organisational structure of the customer company, identifying the areas that present a deep strategic partnership opportunity. Build and grow multiple relationships across a customer’s organisation
- Develop success plans and business reviews for customers that outline critical success factors, metrics for success, potential issues, and recommendations
- Work within teams with Development and Support to drive the implementation of your customers initiatives and projects to expand telXira’s revenue, add business value to the customer, create and communicate best practices, and evangelise product value
- Manage commercial offers, change requests, platform issues
- Develop product ideas or improvements, based on users’ requirements for future service improvements
- Business analysis of new products;
- Creating & analysing business cases for new opportunities
- Perform risk management
Our requirements
- Proven track record of successfully developing and managing customer relationships, including C-level relationships with the client organisation
- 5+ years experience in a customer facing role of a highly technical product
- 3+ years experience in account management of strategic customers
- Project management experience
- Passion for customers and problem solving
- High technical aptitude and strong business acumen
- Clear communicator with strong presentation skills (web, phone and onsite)
- Analytical with ability to interpret customer data and trends, leveraging data to build POV
- Solid knowledge of SDLC (Sales Development Lifecycle), with budgeting and contracting
- Ability to run several projects simultaneously
- Strong detail orientation and high degree of accuracy
- Ability to write and maintain both product and project documentation
- Fluent in English and German, both written and spoken
- Experience working in Telecom or Cloud Communications is preferred
What we offer
- Very interesting remote work in a future-oriented industry
- Fast decision-making processes and the opportunity to make a personal contribution
- International team of motivated and open-minded colleagues in a cooperative working environment
- Professional and non-bureaucratic cooperation
- A B2B contract and good development opportunities
- New challenges for personal and career development
Benefits
- flexible working time
- no dress code
telXira GmbH
We are a fast-growing communication, media and service company based in Switzerland. telXira is empowering communication; our aim is to deliver messaging solutions to our customers and partners which shall help simplify work and optimise the business. Based on our extensive experience and customer feedback we design the best products and services to offer the winning solutions that the customers require. But we don’t just sell our products, we also share our expertise. Our vision is to be the best customer service company in the messaging field.
Our ears are at the customers lips and we build applications which fit the customers need. telXira as company is committed to your personal growth, your learnings, your development. We are only as good as our employees and we will be dedicated that our employees are able to develop their strengths. We are looking for creative people who would like to use their inspiration at work.
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Technical Sales Manager (German & English speaking), Lesser Poland