Oferta pracy

Technical Service Engineer Expert (Back UP)

Fujitsu Technology Solutions Sp. z o.o.

  • Łódź

    Łódź
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • home office work, hybrid work
  • remote recruitment

Technologies we use

Operating system

About the project

Currently we are looking for backup administrator, with at least 1 year of experience backup technologies. The ideal candidate has knowledge of backup technologies, especially Commvault, QNAP, QTS, Arcserve and can apply business continuity requirements to backup policies and daily operations of backup system within clients’ infrastructure environments. Essential for the role is hands-on experience in daily backup operations, daily backup system administration, daily reporting and regular system tuning for backup systems built upon backup technologies: Commvault, QNAP, QTS, Arcserve (at least one).

Your responsibilities

  • Diagnose of customer incidents and problems in complex environments with focus on, Veritas NetBackup systems, Commvault, QNAP, QTS, Arcserve

  • Configuration changes or repair measures as available from development or vendors using remote technology to meet Service levels (SLA) towards customers and countries, participation in standby shifts 24x7.

  • Communication interface to local engineers /partners, provide technical documentation and information materials.

  • Contribute to knowledge sharing in support team, provide professional incident documentation and feed knowledge base to enlarge known error information.

Our requirements

  • One year of backup infrastructure administration experience with an IT related degree

  • General knowledge about global/local backup environments

  • General knowledge about Windows OS, Linux

  • Knowledge and practical hands-on experience with backup consoles (Commvault, QNAP, QTS, Arcserve. )

  • Experience in competitive backup technologies is a definite plus

  • Practical knowledge of Veem and Microsoft Azure Back Server would be a definite advantage

  • Backup technology certifications is a definite plus (but not necessary as Fujitsu Technology provide trainings and certifications)

  • Positive and pro-active Attitude

  • Has a sense of urgency and is Pro-Active

  • B2 level of spoken and written English

  • Ability to work autonomous and under pressure from customer/countries side

  • Customer and service oriented thinking, putting customer first

Optional

  • Ability to upskill in existing and new technologies – sharing the costs of professional training & courses

  • sharing the costs of foreign language classes

  • Structured career pathway

  • Ability to join highly skilled technical community – participate in forums/focus groups

  • awarding scheme

What we offer

  • Office-based or remote working – as per your preference

  • Flexible working hours

  • Private medical care

  • Life insurance

  • sharing the costs of sports activities – Multisport Card

  • integration and family events

  • benefit program

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • extra social benefits

  • holiday funds

  • employee referral program

  • charity initiatives

  • one shorter working day

  • extra leave

Fujitsu Technology Solutions Sp. z o.o.

Fujitsu offices in Poland are located in Warsaw, Łódź and Katowice. In Warsaw we perform sales and client support services. The Global Delivery Center Poland, located in Łódź and Katowice, employs specialists within business areas: Service Desk, Service Management, DX Services, Application & Multi-Cloud Services, Workforce & Workplace Services, Enterprise Cyber Security Services, Business Process Services oraz Program & Project Services.

In Łódź, Fujitsu also employs professionals for Fujitsu Business Services, in the following areas: Finance (P2P, O2C, General Ledger, Project and Contract Accounting, Treasury, Master Data, Bid Finance Team and Product Pricing Office), Supply Chain (Order Management & Procurement), Internal Audit, Assurance as well as HR Service Delivery.

At Fujitsu we firmly believe that technology enables people's happiness and wellbeing. As it plays a more important role than ever before, we must put people at the center of everything that we do. We believe a human-centric approach is the only way to deliver on the promise of the digital.

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