Oferta pracy

Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: [email protected]
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Technical Specialist

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Valid 7 hours
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Technologies we use


  • IWS


  • CA7

  • ACF2

  • RACF

  • WAPL

  • REXX

  • Dynamic Workload Console

  • Confluence

  • Jira

  • Jenkins

  • Git

  • GitHub

About the project

Digital Business Automation (DigiBA) are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical products across the organization, as well as ensuring their availability, recoverability and security.

In order to facilitate the adoption of this strategy we are currently looking for a Technical Specialist (IWS/CA7 Administrator) with an ability to manage Tivoli / IBM Workload Scheduler (TWS / IWS) including installation / upgrading the system, configuration, restoring, testing the system.

Your responsibilities

  • Mainframe batch scheduler management

  • Ensuring delivery to the customer while adhering to established global standards and best practice

  • Maintain and exceed existing SLA’s and ensure compliance to HSBC policies at all times

  • Actively participate in achieving organizational efficiency objectives and undertake analysis on day-to-day work to drive automation on deliveries thereby minimizing repetitive and standardized tasks/processes

  • Ensure the best practices are used to support the diverse customer group

  • Work closely with the stakeholders to avail/impart all necessary training from time to time to ensure enhanced service delivery Deliver the solutions / deliverables per the agreed requirements with regards to project timelines

  • Work on critical / complex incidents & issues and ensure completion within agreed deadlines

  • Perform Project Management activities as may be applicable in the project

  • Expect to provide the 24*7 On-call support as per business requirements

Our requirements

  • Minimum 2 years’ experience of managing a Tivoli / IBM Workload Scheduler (TWS / IWS) environment (v9.1 or later) e.g. configuring the product, applying updates, performing system upgrades, executing disaster recovery / resilience testing.

  • Experience of testing, evaluating, and deploying new product functionality and / or fix packs released by the vendor

  • Experience of providing production support / troubleshooting for TWS / IWS infrastructure issues

  • Strong Mainframe background and knowledge of z/OS

  • Excellent verbal and written English skills

  • Proven project management skills and adoption of agile working practices

  • Experience of working with or building Job Control Language (JCL)

  • Ability to work independently and with minimal supervision


  • Experience of implementing security / access controls on TWS / IWS using RACF or ACF2

  • Strong knowledge of and prior experience of maintaining associated products e.g. CA JCL Check, CA Endevor, Horizont XINFO, TWS/Audit, SmartJCL

  • Experience in developing and delivering test plans, test scripts, regression packs

  • Ability to code / script using WAPL (Workload Automation Programming Language) and REXX (Restructured Extended Executor) programming languages.

  • Past experience of installing and configuring DWC (Dynamic Workload Console) to work in conjunction with IBMz Workload Scheduler.

  • Past experience of using CA Workload Automation CA7 in either a scheduler or administrator role.

  • Experience of developing solutions using Zowe

  • Experience of test and issue management tools e.g. Jira, RTC, TestRail and Quality Centre

  • Experience of Agile methodologies – Scrum, Kanban, Lean UX

  • Experience of working with Scheduling Tools

What we offer

  • Stable job in professional team

  • Interesting path of career in an international organization

  • Consistent scope of responsibilities

  • Private health care, employees’ benefits

  • Possibility of remote working

  • Commutable office location – Kapelanka street

  • Casual dress code

  • Cultural exchange

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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This is how we work
This is how we work