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Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Technical Support Associate with Polish and English

Concentrix Services Bulgaria EOOD

  • Sofia, Bulgaria

    abroad
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Your responsibilities

Join our team in Sofia and open the door to the new career opportunities ahead you! Take advantage of our full relocation assistance to Bulgaria!

As a Technical Support Associate, you will assist customers with resolving technical issues that impact their experience. You will receive requests via ticketing system (e-mail) and make outbound calls. You will provide problem resolutions to the system administrators by preforming a question diagnosis while guiding them through step-by-step solutions. You will provide support by clearly communicating solutions in a user-friendly, professional manner.

Our requirements

  • Excellent communication skills in required languages - Polish;

  • Very good command of English language;

  • Analytical thinking;

  • Customer-oriented attitude, combined with excellent soft skills;

  • Ability to capture information easily, summarize it and provide it briefly;

  • Ability to adapt quickly;

  • Good time management skills and multitasking ability;

  • Technically-oriented interests with strong troubleshooting and problem solving skills;

What we offer

  • Strong remuneration package;

  • Free Health Insurance + discount for a sport card;

  • Work week from Monday to Friday;

  • Individual career path - personal training on the maintained technologies, great source of technical articles and support information;

  • Management and technical career growth;

  • Enhanced by learning and development program;

  • Regular performance assessment;

  • Standard working hours;

  • Environment of high skilled and collaborative colleagues;

  • Relocation support if needed;

  • Benefits

  • sharing the costs of sports activities

  • life insurance

Concentrix Services Bulgaria EOOD

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. It’s all about tapping into sentiment and building an emotional connection that keeps customers and staff fanatical about your brand. That’s where we come in—we create exceptional customer engagement, accelerate digital transformation, and deliver actionable CX insights.

We help you reimagine your business—and get you there faster than you ever thought possible.

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If you think this job will be perfect fit for you, send your CV. We would be happy to speak to you!