Technical Support Engineer (VoIP Expert)

  • Wrocław, dolnośląskie
  • Strzegomska 2, 54-430 Wrocław, Polska pokaż mapę
  • Specjalista
  • 2019-08-19
  • Ważna jeszcze 2 dni (do 2019-09-18)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Technical Support Engineer (VoIP Expert)
    Place of work: Wroclaw, Poland
    Access to
    modern technology
    working hours
    No dress code
    Informal atmosphere

    Are you looking for new challenges?

    • Gigaset Communications Polska Sp. z o.o. is a research and development facility of Gigaset AG, a European leader in consumer electronics
    • we are looking for Technical Support Engineer who will join Developement Support Team
    • the main job at this position is to test the latest Gigaset VoIP products (i.e. headsets, door intercom systems, IP PBX) for the European providers and assist in new product software releasing
    • as a Technical Support Engineer you will also support the European Technical sales team in case of urgent issues

    We are looking for you if you…

    • product testing experience
    • VoIP & networking (IP) knowledge
    • analytical skills to analyze technical customer claims
    • strong customer service orientated mind set
    • fluency in English

    Will be seen as additional advantage:

    • experience in B2B customer service
    • tracing tools knowledge i.e. Wireshark
    • Linux experience
    • hands-on experience with scripting languages such as Bash, Python, Pearl or Java Script
    • at least basic knowledge of Polish

    We offer:

    great work culture in our Team
    professional training
    private medical care for you
    and your family
    active sport groups
    co-financed meals
    fruits and juices for employees

    An R&D facility, operating in Wroclaw, develops software for the state-of-the-art corporate and private customer products of Gigaset Communications, in particular solutions of the Gigaset elements family – innovative cloud-based systems of remote control, supervision, and management.

    Gigaset Communications is one of the world’s biggest manufacturers of cordless phones and the clear European market leader in DECT phones. The company’s portfolio includes, among other things, Voice over IP devices and modern communications systems. We create a vision of the modern world of wireless communications and deliver products installed in millions of offices and households worldwide.