Oferta pracy

Technical Support Engineer with German

Rockwell Automation Sp. z o. o.O firmie

Rockwell Automation Sp. z o. o.

Francuska 36

Katowice

Rockwell Automation, the world's largest company dedicated to industrial automation and information. The company helps customers through leading technologies and a comprehensive portfolio of products, software and services. We are among 100 the most ethical companies globally.

Technical Support Engineer with German

Responsibilities:

  • support for customers and distributors in solving technical problems related to Rockwell Automation products (via: telephone, chat, email)
  • simulation and analysis of issues reported by users in the laboratory
  • documenting technical solutions and best practices
  • cooperation with technical teams and customer service
  • continuous improvement in the area of Rockwell Automation products and technologies

Requirements:

  • graduates of IT / Automation / Electronics
    or ~3 years of experience in automation control systems programming and implementation
  • knowledge of industrial controllers
  • knowledge of industrial communication protocols
  • knowledge / experience in the computer networks configuration
  • ability to use technical documentation
  • very good written and spoken English
  • good command of german is a must
  • ability to work effectively in stressful situations and under time pressure
  • ability to set priorities

Nice to have:

  • Cisco / Microsoft certificate will be an advantage
  • very good written and spoken Polish or other European language
  • technical education and / or experience in a similar position
  • customer service experience
  • high interpersonal skills

Benefits:

  • Flexible schedule
  • Creative environment
  • Friendly atmosphere
  • Professional trainings
  • Annual bonus
  • Global team
  • People centric
  • Language courses
  • Benefits package
  • Cafeteria system
  • Vacation & Christmas bonuses
  • Life insurance
  • Private healthcare
  • Lunch fund
 
If you want to be a part of Rockwell Automation, use "Aplikuj" button
and send us your CV in English.
 
Rockwell Automation creates the future.
Create it with us!
 
We kindly inform that this offer is conditional and chosen candidates will have to go through background check process, performed by an external company. In case of negative verification results, Rockwell Automation will be entitled to withdraw the offer without any consequences.

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