private medical care
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
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Aktualne oferty pracodawcyTechnical Support Specialist - German Speaking
Project44 Spółka Z Ograniczoną Odpowiedzialnością
- Jana Zamoyskiego 24, Podgórze, KrakówKraków, Lesser Poland
- offer expired over a month ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
- remote recruitment
Project44 Spółka Z Ograniczoną Odpowiedzialnością
Jana Zamoyskiego 24
Podgórze
Kraków
Your responsibilities
Take ownership of customer issues and see problems through, to resolution. This includes, but is not limited to:
Diagnosing, troubleshooting, and identifying solutions to reported problems
Identifying potential code bugs and escalating as needed
Maintaining prompt, ongoing, and accurate communications to customers and 3rd party
stakeholders throughout the course of a reported issue
Participating, with assistance, in customer calls as needed
Gaining comfort with database queries and review of data
Our requirements
Minimum 1+ yr in customer-facing technical support, IT support or as a technical engineer
General understanding of software flow, execution, and development processes
Good understanding of API and cloud technology, including basic database knowledge and
utilities for monitoring and logging API transactions is helpful
Knowledge of XML/JSON data interchange formats
Experience with Kibana, SQL & SaaS are additional asset
Highly customer-oriented approach with excellent problem-solving skills
Time management and multi-tasking skills
Fluency in verbal and written German & English is required
Benefits
life insurance
remote work opportunities
flexible working time
fruits
integration events
no dress code
coffee / tea
employee referral program
charity initiatives
Glasses reimbursement
Cafeteria Plan – MyBenefit
Why project44?
At project44 we’re on a mission - to make supply chains work. project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce. If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, let’s talk.
Project44 Spółka Z Ograniczoną Odpowiedzialnością
Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.