Oferta pracy

Tellyo Oy

Technical Support Specialist

Tellyo OyO firmie

  • Łódź, łódzkie

  • Ważna jeszcze 19 dni
    do: 12 lut 2021
  • Praca zdalna
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)
Technical Support Specialist
Miejsce pracy: Łódź

We are looking for communicative and technically-minded people who will join our team, become experts in video streaming and publishing and help our customers use Tellyo’s platfrom.

About Tellyo

Tellyo is a leading provider of cloud-based editing, clipping, streaming and remote production tools for the live video services market. We are a Finnish registered company with offices in the UK and Poland. Our key customers include Broadcasters, TV stations, corporate businesses, video production, media houses and sport federations – Who benefit from the platfrom’s remote access, to live production and publishing services, to maximise and monetize their content's reach, and being the first to share/stream content with their audiences and talent.

Responsibilities

  • Handling customer technical support cases through live chat and/or email submission.
  • Collecting and reporting feedback.
  • Evaluating proposed changes and making recommendations.
  • Testing and assisting on the roll out of new features.
  • Preparing reference material for users by drafting operation instructions.
  • Providing pre and post sales technical support.

 

Requirements

  • Very good English and communication skills other language is a plus.
  • Technically-oriented mind and general interest in social media and digital technologies.
  • Very good problem-solving and analytical skills.
  • Excellent time management skills and ability to work under pressure.
  • Employment option: 24/7 shifts.
  • No experience in video streaming or publishing is necessary (we provide all trainings).

Why join Tellyo?

  • Experience in the fast growing field of live streaming and social media video publishing.
  • The chance to work in a creative and international environment.
  • Friendly atmosphere, modern offices, free soft drinks, fresh fruits and snacks, break-out areas to relax in and play darts, foosball etc.
  • Competitive salary.
  • Full time employment.
  • MyBenefit System including OK System sport card.

Apply

If you think you're a great match for the job send your CV by application button below.

We are looking for communicative and technically-minded people who will join our team, become experts in video streaming and publishing and help our customers use Tellyo’s platfrom.

Technical Support Specialist

About Tellyo

Tellyo is a leading provider of cloud-based editing, clipping, streaming and remote production tools for the live video services market. We are a Finnish registered company with offices in the UK and Poland. Our key customers include Broadcasters, TV stations, corporate businesses, video production, media houses and sport federations – Who benefit from the platfrom’s remote access, to live production and publishing services, to maximise and monetize their content's reach, and being the first to share/stream content with their audiences and talent.

Responsibilities

  • Handling customer technical support cases through live chat and/or email submission.
  • Collecting and reporting feedback.
  • Evaluating proposed changes and making recommendations.
  • Testing and assisting on the roll out of new features.
  • Preparing reference material for users by drafting operation instructions.
  • Providing pre and post sales technical support.

 

Requirements

  • Very good English and communication skills other language is a plus.
  • Technically-oriented mind and general interest in social media and digital technologies.
  • Very good problem-solving and analytical skills.
  • Excellent time management skills and ability to work under pressure.
  • Employment option: 24/7 shifts.
  • No experience in video streaming or publishing is necessary (we provide all trainings).

Why join Tellyo?

  • Experience in the fast growing field of live streaming and social media video publishing.
  • The chance to work in a creative and international environment.
  • Friendly atmosphere, modern offices, free soft drinks, fresh fruits and snacks, break-out areas to relax in and play darts, foosball etc.
  • Competitive salary.
  • Full time employment.
  • MyBenefit System including OK System sport card.

Apply

If you think you're a great match for the job send your CV by application button below.

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