Oferta pracy

Technical Support Specialist - Workplace environment

Capgemini PolskaO firmie

  • Katowice, śląskie

  • Ogłoszenie wygasło miesiąc temu
  • Rekrutacja zdalna
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)

Who are we?

Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is Data Services - part of business unit called Cloud Infrastructure Services.

Do you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.

Technical Support Specialist - Workplace environment

What duties will help you grow?

  • Incident, request and problem management (2nd and 3rd line support)
  • Provide application support for our internal client base
  • Deploy applications, debug and solve related problems on Citrix, physical and virtual workstations
  • Maintenance and monitor the infrastructure components
  • Apply standard operating procedures and actively contribute to continuously improve operational processes

What do you need to start?

  • You have proven experience in supporting Citrix end-user environment
  • You have proven experience in supporting a Windows end-user environment, including application delivery both on Virtual Desktop (VDI) as well as physical machines
  • You have sufficient knowledge of the common office applications to be able to deliver application support to end-users
  • You keep on spotting opportunities for simplification and automation
  • You have a customer-oriented attitude with good communication skills both written and verbally
  • You are a team player. You strongly believe that being part of a team is a strength
  • You are fluent in English

It's not essential, but we appreciate if you also have:

  • Awareness of IT Security Principals and overall understanding of IT Service Management
  • Experience with Win10 (OS / upgrade / ...) and SCCM including baseline management and custom reporting

What have we prepared for you?

Space where you can develop yourself:

  • Development programs, external courses & conferences, co-funding for certificates, NEXT platform with free access to TED talks, Coursera materials, articles and virtual trainings: MS Azure, AWS, Google Cloud or ServiceNow.  
  • You will have possibility to join various technical communities.
  • Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.

Our legendary atmosphere:

  • We don't have a rigid dress code, but what we do have are awesome communities and world- changing initiatives.
  • There's always someone happy to start a day with a cup of coffee with you - even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!  

A lot of benefits:

  • Well-being package (private medical care, additional life insurance & StayWell helpline). 
  • Referral bonuses for recommending your friends to Capgemini.
  • Inspiro Audiobooks & MyBenefit (cinema tickets, OK System and more). 
  • Offices in great locations, car leasing program, carpooling options and bicycle parking. 

Twoje dane osobowe są u nas bezpieczne. Ochrona danych osobowych jest jedynym z naszych najważniejszych priorytetów. Przetwarzamy je w sposób odpowiedzialny, ograniczamy gromadzenie i dostęp do nich, w szczególności w odniesieniu do osób, które uczestniczyły w obecnych lub będą uczestniczyć w przyszłych procesach rekrutacji. Przygotowaliśmy dla Ciebie informację o celach i zasadach przetwarzania przez Capgemini Polska Sp z o. o. danych osobowych oraz przysługujących Ci prawach. Komplet informacji znajdziesz pod niniejszym adresem strony internetowej.

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