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Technical Trainer with native Spanish

HCL Poland

  • Kraków, Zabierzów (pow. krakowski)

    małopolskie
  • ogłoszenie wygasło 6 lat temu
  • Kierownik

HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India. 

In Poland we started our operations in 2007. Our operation in Poland primarily revolves around the global technical support centre through which we provide multilingual Infrastructure Management Support to our clients. Apart from providing multilingual technical support in 15 languages, we also work on technology based projects for our clients.

Due to our growing business needs we are looking for: 

IT Technical Trainer with Spanish

Numer ref.: IT TRAINER/ SPANISH

 

Job description:

  • Responsible for meeting Training deliverables 
  • Analyze Trainer productivity, suffer and implement improvements
  • Establish and develop excellent client relationship.
  • Ability to innovate training delivery methods for faster and effective training program
  • Fast learner for implementing new trainings provided by Client
  • Designer
    • Introduces adequate training methods
    • Designs training manual and learning materials
    • Delivery train-the-trainer workshops
  • Leader
    • Manage the work of the training group
    • Acts towards reaching the training goal
    • Reacts in difficult situations
    • Takes care of good, friendly contact with the training group
  • Expert
    • Present the subject
    • Makes use of his/her expertise
  • Business Partner
    • Adapts the training programmed to business circumstance of the client
  • Role Skills:
    • Presentation - structuring and communicating ideas, using visual and other aids
    • One-to-one - coaching, counselling, mentoring, advising, assessing
    • Design and planning materials, activities, opportunities, e-literate

Personal skills and qualities

  • Communication - listening, questioning, explaining, giving feedback
  • Interpersonal - building relationships, sensitivity, handling conflict
  • Assertiveness - confidence, challenging and supporting, negotiating
  • Flexibility - responsive, creative, adaptable, manage change

Organizational skills:

  • Team working - egalitarian, supportive, dependable, collaborative
  • Self-management - managing stress, time and work, self starting, learning
  • Influencing - instigating and driving change, transferring learning into performance, winning support
  • Strategic - coordinating, planning, leadership, linking, thinking
  • Problem solving - getting things done, working with operational difficulties
  • Business - financial, marketing, customer care, managing info


Mandatory Skills:

  • Candidate must have Technical understanding of Domains Management Function, Building a Website, Managing a Blog and/or Website. and /or general knowledge of website functions.
  • Extensive Technical knowledge in various technologies
  • Must be able to speak English Fluently as a second language and a natural born speaker of the following languages: Spanish/ Spanish LatAm C2 High or Native and other EU language will be a plus (Portuguese, French, Italian, German)
  • Able to multi task, talk and type.
  • Willing to work in shift schedule 3:00pm –3:am

 

 We offer:

  • Life insurance
  • Private medical health
  • MultiSport+ Card
  • Sodexo Vouchers
  • Subsidies to language courses
  • Clear development path in growing, multinational organisation
 

Job location: Poland, Zabierzów

Job type: permanent, full time

Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates. Only those applications that include the candidate's consent to process personal data, in accordance with the Data Protection Act as of 29 August 1997 (Journal of Acts of 2002, No 101, pos. 926 with later amendments) will be considered.

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