Technical Writer

3XR Sp. z o.o.O firmie

  • Gdynia

    pomorskie
  • Ogłoszenie wygasło 2 lata temu
  • Specjalista

ExpertSender dba 3XR Sp z o.o. is an advanced marketing automation hub. We provide services to clients from around the globe, including Europe, US, Russia, Latin America and Asia. Our clients include, inter alia, 4F, Auchan, AXA, DaWanda.com, EasyGo.pl, Ergo Hestia, Idea Bank, Kaspersky Lab, Media Markt, Michelin, Mothercare, Nazwa.pl, Nokaut.pl, SEAT, Starbucks, Top Secret, TUI, Wakacje.pl, Vans.

Technical Writer

What will you do?

  • Create and maintain comprehensive software documentation, user manuals and other technical documentation of a complex marketing automation platform for the existing and new products.
  • Target audience: staff of enterprise-grade clients responsible for operating the platform ( specialist,             marketing, IT, management)
  • Language: mainly English, some projects in Polish 
  • Ensure consistent language and documentation practices
  • Cooperate closely with account managers, power-users, developers, testers and marketing department to deliver clear and comprehensive user-oriented help systems
  • Review and test documentation against the product to ensure it is accurate and complete
  • Record video tutorials to demonstrate step-by-step procedures
  • Evaluate software and give feedback on usability and design to the development teams

What skills are required? 

  • Track record of experience and knowledge of technical writing in an enterprise environment
  • Excellent command of spoken and written English, especially ability to explain complex topic in a clear and concise way
  • Excellent writing, proofreading and editing skills with attention to detail
  • Strong communication skills allowing to ask meaningful questions and gather information from subject-matter experts
  • Strong computer and technical skills with at least basic technical IT and digital marketing knowledge
  • Ability to categorize complex technical information in a clear and logical manner

What will be an additional asset? 

  • Degree in Technical writing, Science, Engineering or English studies
  • Technical writing courses or certificates (i.e. ITCQF)
  • Experience in teaching or preparing training materials
  • Experience in working in a software development environment
  • Familiarity with Microsoft .NET, HTML, task management and version control systems

Form of employment: Contract or Self-employment 

Benefits:

  • Salary adequate to experience, skills and education
  • Full time job with stable employment conditions
  • Medical care package
  • Sport benefits card
  • Flexible schedule (partially remote working possible)
  • A modern office space
  • Top notch industry mentors
  • Personal development career paths

Recruitment process:

  1. Send over CV and most representative samples of your past work
  2. Interview with Business and IT Development Management
  3. Meeting with C-suite management

If you are interested, please send your CV via Aplikuj button below.

Please include the following statement in your application: 

Wyrażam zgodę na przetwarzanie moich danych osobowych przez 3XR sp. z o.o. w celach niezbędnych do realizacji obecnego i przyszłych procesów rekrutacji zgodnie z rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. oraz zgodnie z  Ustawą z dn. 10.05.2018r. o Ochronie Danych Osobowych (Dz. Ust. 2018 poz. 1000).

Jednocześnie oświadczam, że zostałem/-am poinformowany/-a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych, ich sprostowania, usunięcia, ograniczenia przetwarzania, prawie do wniesienia sprzeciwu wobec przetwarzania, prawie do przenoszenia danych, cofnięcia zgody w dowolnym momencie oraz prawie do wniesienia skargi do organu nadzorczego.”

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