Oferta pracy

Technical Writer

Diebold NixdorfAbout the company

  • Katowice

    Katowice, Silesian
  • Offer expired 13 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Technologies we use

Optional

  • DDLC

  • SDLC

About the project

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

We are looking for people to embark upon projects where we develop products for the world's largest retailers. Global Center in Katowice is one of Diebold Nixdorf's six strategic centers worldwide, where retail software is born. Join one of our three core business areas!

Product Development team is a perfect place for anyone who’s keen about new technologies and development. Client is in the center of Professional Services division’s focus whilst Maintenance and Support team assures that all we create runs smoothly. As you can see we are a true technological Global Village, were you definitely can find the right place for yourself!

Position Overview

Seasoned technical writer. Assesses, analyzes, challenges and documents product features. Supports (local) team with complex, non-standard issues.

Your responsibilities

  • Production and reviewing estimates of time to be spend on technical documentation as input to the overall cost estimation of the project;

  • Assuring an in-depth understanding of the DN portfolio and documentation requirements;

  • Autonomously producing high-quality documentation that meets applicable standards and is appropriate for its intended audience;

  • Evaluating training needs and requests and assuring that proper training materials are produced and maintained;

  • Conducting technical product trainings for internal teams and customers;

  • Creating and maintaining the information architecture and master data;

  • Reviewing the work of technical writers and assuring consistency with standards and guidelines;

  • Acting as single point of contact for internal teams regarding additional requests, evaluating and dispatching the work;

  • Creating documentation and collaterals for complex requests;

  • Organizing best practice sharing and implementing new processes, formats and guidelines.

Our requirements

  • An associate’s degree in English, Technical Writing, Journalism or Engineering with a background or training in computer science;

  • minimum of three years of experience as a technical writer producing technical documents for software;

  • Excellent verbal and written communication skills with good authoring, editing, and proof-reading, skills.

Optional

  • Proven document organizing and structuring capabilities for writing technical documents, such as Configuration guides and API documents etc.

  • thorough knowledge of technical writing concepts;

  • ability to comprehend technical concepts with experience in creating end-user and system-level documentation for complex systems;

  • proficiency in conducting technical interviews and drawing out information relevant for end users;

  • thorough understanding of the Document Development Life cycle (DDLC) with respect to the Software Development Life Cycle (SDLC);

  • Experience in working in cross-functional, cross-geography product/content development setup.

What we offer

  • Flexi-Time & remote working

  • Casual dress code and plenty of free parking spaces (when working from office)

  • Opportunities for international travel

  • Tickets to conferences (.NET Developer Days, etc.)

  • Free tea, coffee & fruits

  • Multicultural work environment

  • Language courses (English, French, Polish for foreigners)

  • International assignments and projects

  • Private medical care with family option

  • Life and accident insurance

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • employee referral program

  • extra leave

  • communication supplement