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Technology Controls Officer EU International

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 2018-09-07

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:
    Technology Controls Officer EU International
    Location: Kraków
    Ref No: CCO/09/2018

    Key Accountabilities: 

    • Oversee the end to end health of the control environment
    • Support internal and external audit and risk related regulatory engagement
    • Identify improvements to the Technology control environment including the effective design of material controls.
    • Support effective design, analysis and remediation of control measures
    • Provide risk and controls consultancy, advice and guidance.
    • Support the application and critique of the Technology risk and controls framework.
    • Ensure the appropriate application of policies control standards and procedures.
    • Contribute to relevant governance forums, including Audit and Compliance Reviews etc.
    • Advocate the desired behavioural changes across the CIO community required to mature the understanding and management of technology risk controls.
    • Supporting the CIO and their management team providing risk and controls consultancy, advice and guidance
    • Providing a subject matter expertise for the Risk Management Framework
    • Support internal and external Audit and risk related regulatory engagement
    • Provide risk and controls consultancy, advice and guidance
    • Explaining and facilitating effective design, analysis and remediation of control measures
    • Support Technology with the effective design and efficient operation of controls
    • Share risk management and controls operations in line with Operational Risk Management Framework
    • Identify and raise awareness of emerging risks and threats and deficiencies with deployed key controls
    • Monitoring and analysing control measures to inform opinions on control environment, form risk assessments, provide advice on remediation plans
    • Contributing to risk governance activities ensuring all stakeholders are able to have visibility of key risks and remediation activity
    • Monitoring MI and reports to ensure Technology remains within its risk appetite.
    • Supporting Technology to design and deploy key controls, key control indicators, evidence requirements and tools to ensure control effectiveness
    • Validating control measures include RCA, KRIs, KCIs, control operation, test approaches, reviews, audits, judgment based attestations, supplier audits, sampling of supplier procedures
    • Engage with colleagues to promote positive behaviour and actively manage risk
    • Work closely with Technology to develop and monitor risk remediation program activities and actions to ensure progress and delivery within acceptable timelines
    • Focusing on Technology top risks and threats, including new/emerging top risks, to ensure they are fully understood and that controls that mitigate these risks (key controls) are effective, efficient and where possible automated
    • Raise awareness and understanding of risks, controls and risk management
    • Role model a positive internal risk and control culture across Technology teams and help shape the climate, tone and environment in which people work
    • Make considered decisions that protect and enhance HSBC values, reputation and business
    • Support the execution and remediation of thematic reviews / investigations / compliance reviews in response to internal or external events within Technology


    • Strong knowledge of Operational Risk
    • Knowledge of Operational Risk modelling
    • Open personality with effective communication skills
    • Coordinate with colleagues and key stakeholders in an international team
    • Organisation of presentations, trainings, workshops
    • Planning and project management skills
    • Good standard of business English
    • Ability to work independently with limited supervision
    • Ability to influence without direct management authority
    • Communication - Ability to present complex issues confidently and concisely to Technology and HOST Senior Executives and other key stakeholders using non-technical easily understood language
    • Make considered decisions that protect and enhance HSBC values, reputation and business
    • Appropriate Operational Risk and / or Audit qualifications desirable
    • Relevant experience within a risk related role
    • Relevant working experience in the Financial Services industry
    • Demonstrate knowledge of Agile, Devops, Business Transformation Framework, Project Management and System Design
    • Partner with the Regional CIO and the CCO teams in the implementation of the Operational Risk framework (Three Lines of Defence) and ensure evolution, roles and responsibilities are understood, agreed and embedded
    • Contribute to regional CCO function to embed robust risk governance and ensure Regional CIO stakeholders have visibility of key risks and remediation activity and to raise awareness and understanding of risks, controls and risk management
    • Contribute to governance model that will monitor the effective implementation of the HOST Internal Control framework across all regional businesses so they are aligned to HSBC policy requirements
    • Support the Regional CIO and IT Organisation to identify risks to prevent regulatory sanction, operational loss and reputational damage
    • To have excellent working relationships with all local Regional HOST Management and their staff and to engage with Regional Operational Risk function, HOST stakeholders, Group Internal Audit and External Auditors / Local regulators
    • Understand the Critical Business Services that are consumed by the area that you are supporting, how these are supported by IT and how Operational Risk is being managed for these service
    • Responsible for defining where local country requirements differ from global control standards and ensuring appropriate assessment, testing regimes and control ownership responsibilities are in place

    We offer:

    • Stable job in professional team
    • Interesting path of career in an international organization
    • Consistent scope of responsibilities
    • Private health care, employees’ benefits

    To apply for this position please send your curriculum vitae and a cover letter in English, button below.
    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]