Oferta pracy

Technology Specialist

Brand New Galaxy

  • offer expired 2 months ago
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • home office work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Brand New Galaxy

Ząbkowska 31



Technologies we use


  • Microsoft 365

  • Azure

  • Jira

Operating system

Your responsibilities

  • Support for the area of maintenance and development of IT services in the outsourcing model.

  • Monitoring the quality of support services provided by the outsourcer.

  • Acting as an escalation point in end user support processes.

  • Development of user support and service tools - Jira Service Management, Insight, Confluence - process implementation, configuration and system optimization.

  • Co-creation of IT maintenance, development and support processes - proposing solutions, agreeing with business, creating documentation.

  • Supervising the implementation and conducting development projects in the field of IT services and security.

Our requirements

  • Practical experience in working with Jira systems as a key user or administrator;

  • Basic knowledge of IT cloud-based systems (M365, Azure) and IT security issues (standards, norms);

  • Experience in creating and developing IT process documentation - policies, procedures, instructions;

  • Basic knowledge of ITIL or related knowledge;

  • Analytical mindset, willingness to develop, willingness to learn new thing

  • Good communication skills in English (min. B2)

  • Knowledge of Polish (min B2/C1)

  • Readiness to visit office in Poznań/Warsaw a few times per month


  • Basic knowledge of Windows and macOS operating systems

  • ITIL foundation certificate

What we offer

  • Remote option with required visits in Poznań/Warsaw office a few times per month

  • Private medical care

  • Remote work opportunities

  • Employee referral program

  • Access to a mental health support platform

  • Access to e-learning language platform

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • leisure zone

  • employee referral program

  • dostęp do platformy wellbeing

Recruitment stages

20 min screening


60 min interview

We would love to get to know you so please send us your CV and a few words about you – we do love to read about it! #apply

Brand New Galaxy

Brand New Galaxy (BNG) is an independent platform integrating smart business solutions in the area of marketing and technology. BNG is a haven for interesting and dynamic ideas from the area of marketing and new technologies, which are great in the startup environment, although the scale of their projects can compete with many network agencies.

BNG acts as international hubs for many clients (m.in. Coty, Bayer, Lindt, P&G), in its portfolio it has over 20 large clients who have entrusted it with regular service. BNG's activities include customers operating in Europe, North America, Asia and the Middle East.

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