sharing the costs of sports activities
Brand New Galaxy
- Ząbkowska 31, Praga-Północ, WarszawaWarszawa, Masovian
- offer expired 2 months ago
- contract of employment, B2B contract
- specialist (Mid / Regular), junior specialist (Junior)
- home office work
- remote recruitment
- запрошуємо працівників з України
Technologies we use
Support for the area of maintenance and development of IT services in the outsourcing model.
Monitoring the quality of support services provided by the outsourcer.
Acting as an escalation point in end user support processes.
Development of user support and service tools - Jira Service Management, Insight, Confluence - process implementation, configuration and system optimization.
Co-creation of IT maintenance, development and support processes - proposing solutions, agreeing with business, creating documentation.
Supervising the implementation and conducting development projects in the field of IT services and security.
Practical experience in working with Jira systems as a key user or administrator;
Basic knowledge of IT cloud-based systems (M365, Azure) and IT security issues (standards, norms);
Experience in creating and developing IT process documentation - policies, procedures, instructions;
Basic knowledge of ITIL or related knowledge;
Analytical mindset, willingness to develop, willingness to learn new thing
Good communication skills in English (min. B2)
Knowledge of Polish (min B2/C1)
Readiness to visit office in Poznań/Warsaw a few times per month
Basic knowledge of Windows and macOS operating systems
ITIL foundation certificate
What we offer
Remote option with required visits in Poznań/Warsaw office a few times per month
Private medical care
Remote work opportunities
Employee referral program
Access to a mental health support platform
Access to e-learning language platform
private medical care
employee referral program
dostęp do platformy wellbeing
20 min screening
60 min interview
We would love to get to know you so please send us your CV and a few words about you – we do love to read about it! #apply
Brand New Galaxy
Brand New Galaxy (BNG) is an independent platform integrating smart business solutions in the area of marketing and technology. BNG is a haven for interesting and dynamic ideas from the area of marketing and new technologies, which are great in the startup environment, although the scale of their projects can compete with many network agencies.
BNG acts as international hubs for many clients (m.in. Coty, Bayer, Lindt, P&G), in its portfolio it has over 20 large clients who have entrusted it with regular service. BNG's activities include customers operating in Europe, North America, Asia and the Middle East.