Technology Support Analyst

CBRE Corporate Outsourcing Sp. z o.o.

CBRE Corporate Outsourcing Sp. z o.o.

Domaniewska 30


CBRE Corporate Outsourcing is part of CBRE Group, Inc. - the world’s largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #122 in 2021. It also has been voted the industry top brand by the Lipsey Company for 17 consecutive years,and has been named one of Fortune ’Most Admired Companies’ for seven years in a row, including being ranked number one in the real estate sector in 2019.

Technology Support Analyst

Your main tasks would be:

Support: Provide first line support to internal and client users of the business applications
  • Working with global platform teams, IT and software providers to resolve application issues, implement fixes within defined parameters or process requirements.
  • Ensure timely and efficient issues resolution
Access: Provisioning and managing user access to the business applications
  • Owning and maintaining the user access process documentation
  • Administering regular user access audits end ensuring they are completed to schedule
Change Control: Administering, managing and maintaining the change control process
  • Gathering and prepare enhancement specifications and change request specifications based on business needs. 
  • Testing fixes and changes to applications and securing approvals before implementation to live environments
Documentation: Define, maintain and audit processes and documentation
  • Develop materials and provide training to users
  • Prepare monthly/quarterly governance reporting to the management team
Transformation: Takes a lead in analysing and transforming existing manual processes
  • Leveraging technology and technology team skills and knowledge to streamline, automated and significantly improve efficiency and reporting capabilities.


Perfect candidate profile:

  • Excellent knowledge of MS Office applications and Sharepoint 2016 essential (must have)
  • Very good written and spoken English
  • Experience and skills in SQL and VBA programming or scripting highly desirable (as additional asset)
  • Experience in supporting IT Business Systems or owning an application (as additional asset)
  • Excellent communication and interpersonal skills
  • Demonstrates high levels of initiative, well-developed analytical skills and attention to detail
  • Proactive and able to adapt quickly in a changing environment
  • Ability to prioritise and manage workload
  • A strong character who can manage vendors and internal suppliers to meet demanding deadlines and liaise effectively with all internal and external customers and stakeholders as required


How you will benefit from joining our company?

  • Stable employment conditions

    work based on employment contract in the international company with stable position on the labour market
  • Career advancement program

    a chance to learn from the Best by attending internal courses and taking part in international programs that will enable you to travel as well as experience how we work in different places in the world
  • Workplace Culture

    support from our side in terms of working from home as well as comfortable office with chillout room, entertainment room, creative labs and beautiful terrace are making our office a place you want to be. We are well located nearby Wilanowska metro station.
  • Wellbeing actions

    environment where we care about your wellbeing by health and leisure initiatives (yoga, online classes, sport interest groups)
  • Making a Change in the Word surrounding you

    occasion to make an impact by taking part in our initiatives (CSR, ECO friendly approach)
  • Attractive package of benefits

    private medical healthcare, life insurance, multisport card and MORE
  • International Environment

    experience growing in multilingual community where diversity is cherished
  • Support in difficult times responding to crisis situations

    psychological advisory, online sport activities (yoga, move, back to fit form classes), online trainings, technological support on your equipment and software when working from home
Would like to know more about this position ? Click apply and meet our Talent Resourcing Team.

Imagine being a part of a vast and innovative enterprise that leads
the commercial real estate industry in the world.
Imagine a flexible workplace with a collaborative, diverse and inclusive environment,
where you will be challenged to grow and to be at your best every single day.
We are more than sure that you can find a role that will let you
develop your skills and talents.

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