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Telecom BSS Delivery Lead (Customer Executive)

enxoo Sp. z o.o.About the company

  • Wrocław
    Wrocław, Lower Silesia
  • offer expired 3 years ago
  • contract of employment, B2B contract
  • full-time
  • manager / supervisor
  • home office work
  • remote recruitment

Your responsibilities

  • Being responsible for 1-3 accounts.
  • Setting up a vision for your existing customers, including roadmap planning for identified projects and defining an account plan for the future.
  • Delivering cloud BSS/OSS (http://bit.ly/enxoo-for-comms) solutions and helping our clients grow their business.
  • Identifying & ensuring fulfillment of the project’s business objectives & success criteria.
  • Identifying and executing efficiency growth initiatives together with scrum teams.

Our requirements

  • +7 years of experience in delivering software projects (including +3 years as a consulting manager, project manager, product owner, scrum master, or similar).
  • Very good business understanding and project delivery experience for telecoms in selected areas like CRM, CPQ, Order Management, Billing or OSS.
  • Experience with working in fast-paced digital environments, along with a well-rounded understanding of product and proposition development.
  • Experience in working with agile teams in CI/CD environments.
  • Well-developed analytical skills, and the ability to provide clarity to complex issues and synthesize large amounts of information.
  • An ability to inspire teams to deliver to a high standard in a suitable time frame.
  • Understanding team strengths, and the ability to coach and develop others.

What we offer

  • Possibility to work completely remotely – till the end of Covid19
  • Possibility to work completely remotely/hybrid after Covid19 – we are open to discussions what kind of work system do you prefer 🙂
  • Elastic forms of employment: permanent contract or B2B
  • You can also (after Covid19) work from our modern office in Warsaw, which is located in the very center of Warsaw, we have there: Shower, so that you can come to work by bike or straight from the gym, A kitchen combined with a dining room and a relaxation area, Friendly openspace, but also separate rooms
  • Work on any equipment (including your own) – we provide a budget
  • 2 Salesforce Certificates per year
  • Flexible working hours – the possibility of starting work from 8:00 am to 10:00 am – it all depends on your individual arrangements with your team
  • Creating individual development paths – we will help you create your own path that you can develop yourself freely and achieve your goals
  • Salary adequate to your skills
  • Non-wage benefits such as private health care, sport card, life insurance
  • Mentoring program: cooperation with Salesforce specialists
  • Working for well-known international brands from Telco/ NGOs/ FMCG sectors
  • Community to share your knowledge with others

Benefits

  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • no dress code
  • christmas gifts
  • birthday celebration
  • charity initiatives
  • pet friendly office

Enxoo is an agile company with no hierarchical structure. All work is delivered by Scrum Teams according to simple principles like: trust, transparency, friendly atmosphere and supporting each other.

Enxoo is a leading provider of Salesforce based CPQ, E-Commerce and Self-Service for mid-size telecoms across the globe. Our customers use Salesforce standard clouds like Sales, Service, Community Cloud along with Enxoo for Communications ISV set of products available at Salesforce Appexchange. We believe in real partnership and cooperate with most of our customers long after the system implementation, providing managed services. As the need is growing we want to industrialize the processes and strengthen the team with a dedicated Head of Managed Services, who will be responsible for building excellent relationships with our partners, inspiring and motivating the team, and consistent growth of the business.

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Telecom BSS Delivery Lead (Customer Executive), Wrocław