Oferta pracy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy
Oferta z szybkim aplikowaniem 
co to?
Na oferty z aktywnym „Aplikuj szybko” zaaplikujesz jednym kliknięciem. Korzystają one z danych używanych przez Ciebie przy ostatnim aplikowaniu. Jeśli jeszcze tego nie robiłaś/eś, nie przejmuj się. Za pierwszym razem trafisz na pełny formularz aplikowania.

Third Party Risk Management – Case Manager

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 7 days ago
  • contract of employment
  • full-time
  • manager / supervisor
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
ukrainian-friendly-overlay
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Dębniki

Kraków

Your responsibilities

  • Be the single point of contact for the relevant Service Recipient Owner (SRO), building a strong collaborative relationship

  • Build an understanding of the engagement, the service and the risks associated with engagement categories,

  • perform validation of engagements and follow the correct Third Party Management process

  • assess the risk associated with an engagement via the completion of the Pre-Assessment and IRQ (Inherent Risk Questionnaire),

  • proactively manage the end-to-end engagement with the SROs, ensuring that actions are completed in a timely manner

  • Review contract wherever required to understand more about the obligations and relevant contractual clauses.

  • Execute all pre-contract and post- contract tasks and activities against defined quality standards

  • Perform a detailed review of the Residual Risk Questionnaires received from external third parties, reviewing responses and evidence against defined quality standards and engaging with suppliers where appropriate

  • Coordinate any risk mitigation remediation activity between third party, SRO and other internal parties

  • Coordinating engagement exit activities between SRO, internal and external parties to ensure that engagements are exited compliantly to Third Party Risk policy

  • Ensure that SRO and Business operate in line with the required frameworks, the prevailing regulatory and industry standards and HSBC’s Policies & FIMs

  • Obtain all necessary approvals from the SRO

  • Provide guidance to the SROs to ensure adherence to policies and processes

  • Proactively seek advice, where needed, from the TPM SME’s (Third Party Management Subject Matter Experts) or Team Lead

  • Act as a trusted partner, ensuring the SROs feel supported and build trust and credibility in the Hub by acting with integrity and professionalism in day to day engagements

  • Escalate any issues in a timely manner to HUB Team Lead or Subject Matter Expert

  • Documenting findings from the quality assurance reviews

  • Maintaining and observing HSBC internal control standards, as well as timely implementation of internal and external audit points, together with issues raised by external authorities

Our requirements

  • Experience within a risk management role, preferably within third party management. Financial services experience or at a regulatory agency or major consulting firm is desirable

  • Prior quality assurance or audit experience, ideally within the context of third party or risk management

  • Strong relationship management experience

  • A good understanding and experience of the Global Businesses and Global Functions within a Bank.

  • A good understanding of the regulatory environment within the region and knowledge of third party risk

  • Demonstrable examples of team work and collaboration with internal and external customers

  • Attention to detail and proactive awareness of internal and external policies

  • Prior quality assurance or audit experience in the context of procurement or supplier relationships would be beneficial

  • Experience of managing simple projects to time and quality

  • Have excellent communication, coaching and influencing skills with peers, subordinates and suppliers

  • Excellent written and verbal communication skills and proficient in MS tools

  • A good understanding of 1 or more Risk Domains is desirable (providing support and guidance to business functions);

  • Resilience Risk (Buildings, Business Continuity, Information & Cyber, Physical, Security, Transaction Processing), People Risk, Legal Risk, Financial Crime and Fraud Risk (Anti-Bribery & Corruption), Anti Money Laundering, Sanctions, Internal Fraud), Financial Reporting and Tax Risk, Regulatory Compliance Risk, Strategic (Reputational) Risk, Model Risk

What we offer

  • Stable job in professional team

  • Interesting career path in an international organization

  • Private health care, employees’ benefits

  • Courses & training for our employees

  • We want everyone to be able to fulfil their potential, which is why we provide a range of flexible working arrangements and family friendly policies.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages
1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Scroll to the company’s profile