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Third Party Risk Management – Case Manager

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kraków, Lesser Poland
  • offer expired a year ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • hybrid work
  • remote recruitment
  • Запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Dębniki

Kraków

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Your responsibilities

  • Be the single point of contact for the relevant SROs, building a strong collaborative relationship
  • Build an understanding of the engagement, the service and the risks associated with engagement categories
  • Proactively manage the end-to-end engagement with the SROs, ensuring that actions are completed in a timely manner
  • Perform validation of engagements to ensure that it has been correctly classified and following the correct TPM process, remediation of data issues
  • Assess the risk associated with an engagement via the completion of the Pre-Assessment and IRQ (Inherent Risk Questionnaire),
  • Perform periodic updates to the Pre-Assessment and IRQ (if triggered)
  • Review contract wherever required to understand more about the obligations and relevant contractual clauses.
  • Execute all pre-contract tasks and activities against defined quality standards
  • Perform a detailed review of the Residual Risk Questionnaires received from external third parties, reviewing responses and evidence against defined quality standards and engaging with suppliers where appropriate
  • Coordinate any risk mitigation remediation activity between third party, SROs and other internal parties
  • Execute all post-contract tasks and activities against defined quality standards
  • Coordinating engagement exit activities between SRO, internal and external parties to ensure that engagements are exited compliantly to TPR policy
  • Ensure that SROs and Business operate in line with the required frameworks, the prevailing regulatory and industry standards and HSBC’s Policies & FIMs
  • Obtain all necessary approvals from the SROs
  • Provide guidance to the SROs to ensure adherence to policies and processes
  • Proactively seek advice, where needed, from the TPM SME’s (Third Party Management Subject Matter Experts) or Team Lead
  • Act as a trusted partner, ensuring the SROs feel supported and build trust and credibility in the Hub by acting with integrity and professionalism in day to day engagements
  • Escalate any issues in a timely manner to HUB Team Lead or Subject Matter Expert
  • Documenting findings from the quality assurance reviews
  • Maintaining and observing HSBC internal control standards, as well as timely implementation of internal and external audit points, together with issues raised by external authorities.

Our requirements

  • Experience within a risk management role, preferably within third party management. Financial services experience or at a regulatory agency or major consulting firm is desirable
  • Prior quality assurance or audit experience, ideally within the context of third party or risk management
  • Strong relationship management experience
  • A good understanding and experience of the Global Businesses and Global Functions within a Bank
  • A good understanding of the regulatory environment within the region and knowledge of third party risk
  • Demonstrable examples of team work and collaboration with internal and external customers
  • Attention to detail and proactive awareness of internal and external policies
  • Prior quality assurance or audit experience in the context of procurement or supplier relationships would be beneficial
  • Experience of managing simple projects to time and quality
  • Have excellent communication, coaching and influencing skills with peers, subordinates and suppliers
  • Excellent written and verbal communication skills and proficient in MS tools
  • A good understanding of 1 or more Risk Domains is desirable (providing support and guidance to business functions); Resilience Risk (Buildings, Business Continuity, Information & Cyber, Physical Security, Transaction Processing), People Risk, Legal Risk, Financial Crime and Fraud Risk (Anti-Bribery & Corruption), Anti Money Laundering, Sanctions, Internal Fraud), Financial Reporting and Tax Risk, Regulatory Compliance Risk, Strategic (Reputational) Risk, Model Risk
  • Academic qualification: Bachelor’s degree or demonstration of relevant industry experience
  • The HUB will support global businesses and functions, the ability to converse fluently in more than 1 language is desirable.
  • Experience of Centre’s of Excellence or Global Service Centers in the context of large global organizations

Optional

  • Knowledge of French will be an additional asset

What we offer

  • Stable job in professional team
  • Interesting career path in an international organization
  • Private health care, employees’ benefits
  • Courses & training for our employees
  • We want everyone to be able to fulfil their potential, which is why we provide a range of flexible working arrangements and family friendly policies.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • doctor’s duty hours in the office
  • retirement pension plan
  • corporate library
  • no dress code
  • video games at work
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave

Recruitment stages

1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

About the role

We are currently looking for a Quantitative Internship – Independent Model Review to join Independent Model Review (IMR). IMR is a specialist quantitative group which aims at independently validating HSBC’s models. Our team structure covers multiple functional areas linked to model risk. The two largest groups are:

- Credits IMR is the department that assess credit risk models (e.g. IRB, IFRS9, Stress Testing, Economic Capital, application and behavioural scorecards) as well as climate risk models.

- Markets IMR is the department that assess models which risk is linked to market moves. This includes Market Risk models (e.g. VaR, IRC, RNIV), Counterparty Credit Risk models (e.g. Exposure at Default, CCR RWA), Pricing models (all asset classes); algorithmic trading models, ALCM models, or Valuation models (eg. IPV, CVA, FVA, IFRS13).

IMR has a significant and well established Centre of Excellence in Krakow and we are now offering Internship opportunities for qualified Masters or PhD students and graduates. During your time spent with HSBC you will have the opportunity to work as part of a Global Function within a Global Bank and to assist in the delivery of model appraisals.

From the first day of your internship, you will be paired with a supervisor that will offer you their expertise and experience. You will also be assigned trainings that will broaden your knowledge and will help you get up to speed with your tasks and responsibilities.

If your performance exceeds expectations, you could be considered for a full time position upon conclusion of the internship. This is subject to the existence of a suitable vacancy at the time.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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Third Party Risk Management – Case Manager, Kapelanka 42a, Dębniki, Kraków