Hemmersbach Central Support Spółka z o.o. Sp. k.

Ticket Controller

Hemmersbach Central Support Spółka z o.o. Sp. k. O firmie

Hemmersbach Central Support Spółka z o.o. Sp. k.

Wyścigowa 56g

Wrocław

We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.
Ticket Controller
WORKPLACE: Wrocław

YOUR TASKS

  • Data management in the ticketing system (filtering/pulling/validation)
  • Correct project timelines controlling and facilitation (SLA improvement)
  • Collaboration with senior management and stakeholders on a daily basis
  • Data analysis and reporting in M

OUR REQUIREMENTS

  • Very good analytical skills
  • MS Office familiarity (especially Excel and Outlook)
  • Proactive and flexibility to take over new tasks
  • Very good English skills (in speaking & writing)
  • Readiness to work on shifts, between 8-16 and 12-20

 

Would be an asset:

  • Basic IT knowledge

YOUR BENEFITS

  • Reliability: a secure job position in an exponentially growing international company
  • Variety: exciting projects and challenges within your own responsibility
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: Direct and informal communication even at management level
  • Active Contribution: room to implement your own ideas quickly
  • A socially responsible employer: not only continuously commercially successful but also who provides a sense of purpose: Hemmersbach Rhino Force is our environmental protection organization and Hemmersbach Kids’ Family - project we help children across the globe who live in poor conditions
  • Career Opportunities: Great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members
  • Other conveniences like: free coffee, tea, a parking area access and company bus from the centre of Wroclaw
     

 

Would you like to join our team? Please send your CV in English.

We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.
Ticket Controller

YOUR TASKS

  • Data management in the ticketing system (filtering/pulling/validation)
  • Correct project timelines controlling and facilitation (SLA improvement)
  • Collaboration with senior management and stakeholders on a daily basis
  • Data analysis and reporting in M

OUR REQUIREMENTS

  • Very good analytical skills
  • MS Office familiarity (especially Excel and Outlook)
  • Proactive and flexibility to take over new tasks
  • Very good English skills (in speaking & writing)
  • Readiness to work on shifts, between 8-16 and 12-20

 

Would be an asset:

  • Basic IT knowledge

YOUR BENEFITS

  • Reliability: a secure job position in an exponentially growing international company
  • Variety: exciting projects and challenges within your own responsibility
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: Direct and informal communication even at management level
  • Active Contribution: room to implement your own ideas quickly
  • A socially responsible employer: not only continuously commercially successful but also who provides a sense of purpose: Hemmersbach Rhino Force is our environmental protection organization and Hemmersbach Kids’ Family - project we help children across the globe who live in poor conditions
  • Career Opportunities: Great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members
  • Other conveniences like: free coffee, tea, a parking area access and company bus from the centre of Wroclaw
     

 

Would you like to join our team? Please send your CV in English.

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